Reviews for Subway in Upper Marlboro, MD
Quick service, friendly atmosphere; and my order was made the way l requested!
This store should be shut down, It?s very unsanitary. I did an online order months ago and the bread was old. The second time... I went inside to order and food was all across the counter and floor, food items were cross contaminated and the employee actedlike she could care less. I left and informed the manager and he said she was there alone so didn?t have time to properly cleanalthough the store was empty. Today, two months later I go inside first thing this morning and the food meat looks old, thelettuce are brown and it?s already food on the floor. I will not waste my time with this location again. Read more
I love ordered boxed lunches for a Saturday family event. Jennie, the manager, kept in touch with me with menu changes, etc.... When I arrived to pick up the lunches, the server told me the cookies were fresh baked as he put them in each box. The boxes hadeach individual's name on it and I truly appreciated that! After our event, I was told it was a novel idea to get boxes lunches.Saved time and money from looking for a place to eat and parking. BTW, we enjoyed our lunch in a park like area. Will definitelyorder from the Subway in The Osbourne Shopping Center in Upper Marlboro, Md again! Read more
I had a long day and on my way home from a sporting event last night my sister and I stopped here because we were starving. Two... young men working, one cleaning and one behind the counter. The young man preparing food was taking forever to make my sisterssandwich and had to asked her to repeat herself several times AND THEN dropped it on the floor and had to remake it. I literallyasked him to get it together and please hurry because of how tired we were. The other young man then came to help and they mixedup our sandwiches which we did not know until we were 10 minutes down the road in different directions we had to turn around tomeet to exchange our food. What if it wasn't my sister???? I would have gotten home and still been starving. Very badexperience!!!! Will never stop here again and I frequent this shopping center....very disappointed! Read more
Do not go to this subway. Customer service is terrible. They were more interested in socializing with their friends than... fixing my sandwiches that I ordered ahead of time. They were late in getting my order and they had the nerve to sit there andargue over who was right in fixing the online order first or the orders right there in front of them. I am sick and tired ofbeing sick and tired of bad customer service. No more money from me at this location again. Read more
Terrible experience. Went in to have two simple Subs made. And staff had no concept of food handling. They picked up raw food... with their hands instead of using utensils. They did wear gloves when doing it however they also were doing everything else withthe gloves on. Such as reaching down to clean the floor or better yet- the one that was making my sandwich had just finishedsweeping all while wearing the same gloves! The gloves looked dirty. When I said something the staff just looked at me annoyedas though I was wrong. Just because you have gloves on doesn't make everything clean. What you do while wearing the glovescounts too! Kind of defeats the whole purpose of "eat fresh". Shame, I really wanted Subway. Avoid unless you want to get sick. Read more
Basic Subway, located in a shopping center. Its clean. The staff are mostly professional, but cold. The food is good. Usually,... I'm served almost immediately. However, I've have seen the lunch/dinner rush. It's not the worst, but if you're in a hurry, gosomewhere else. Read more
Just reopen. Food is fresh and delicious. Very clean restaurant.