Reviews for Chipotle Mexican Grill in Upland, CA
Ordered carnitas bowl with mild sa L sa but after one bight, I drank almost all of my drink-the food was so spicy/hot. This is... the first issue I have ever had with thus store. I have shopped there over 70 times over last 5 years. Read more
Hello, every-time I have been there here they skim me bad. Like cmon man I just hit the gym. I know y?all be taking it home... lemme get just a lil Bro I nice scoop is all I ask for . They really skim your rice and beans too all bad. Don?t go .If your oneof the people who hook it up and a have a fantastic day!! Just went again don?t come here .. Read more
Giving 3 stars for food quality, could be 5 stars, but took away 2 stars because cannot order locally on app, wants me to order... from store 50 miles away. Also cannot scan in store or add receipt manually. Needed to go to web site to add receipt info. Noone in store knows anything. Bad app! Added receipt to web site since I couldn't scan in store or add receipt after purchase. Well, it never showed up from website. What is wrong with Chipotle. So much frustration with the app. Now I do want to give 5stars to the Chipotle in Upland, Colonies location. Food is usually perfect and manager is always helpful. 1 star for app and 5stars for this store. Read more
Hands down worst chipotle in town came in over a hour before closing it was dead no line all the food was gone and what was left... looked dried out and old no way in the world there shouldn?t be no fresh food being made for your last hour 1/2 manager didn?tcare cook in the back tried to make sense of it but couldn?t this place need new leadership?? Read more
My 1st time at this location. The guy serving was very stingy with everything he served me. He would only grab as little as he... could with the serving spoon. I cant say I had a full bowl. Won't be returning here. Going back to my regular spot. Read more
After placing an order incorrectly online, a staff member at his Chipotle location immediately corrected my order at no charge... even though it was my error. I can't enough about how they take service to another level. Highly highly recommend! Read more
We received horrible service from the employee helping us and the closing manager last night. They forgot to give us the drink... cup, among other things that had already happened and when my daughter asked for it, the guy slammed the counter door and threwtowards her a large container, the one they use for a large guacamole and it landed on the counter and turned around and left.My daughter told him that she needed the cup for her soda not an empty container. He grabbed one, slammed it on the counter then proceeded to charge her for it again. We had to remind him that we had already paid for it, that he never gave us the drinkcup. He had just left us standing there in front of the counter after they rung us up. And took off. The closing manager wasreally rude too and she saw what this guy was doing to us, right in front of her and she didn't say or do a thing about it.There was one employee that seem embarrassed by the way these 2 acted and he tried to be nice to us. We are encouraged tosupport our local businesses and when we do, this is what happen often. Read more
Better than most. It's nice you can ask for extra of most things to fill a burrito up, for those that don't get filler... (lettuce/veggies). Queso seems too expensive, sometimes it's really thick and they blob it in the middle and don't try to spreadit out a little. By request adding a couple small torts to a bowl was complimentary and free, now they charge which is lame. Read more