Reviews for Wendy's in University Park, FL
Typically I have a decent experience at this location, but the ?chicken nuggets? I received today with my meal are not even... edible. Please coach your team on not serving inedible goods to your customers. I placed a mobile order and gave sufficient timeto prepare my meal. There was also no line or rush that would justify what I received. Read more
Ugh! Nuggets & Fries weren't Fresh at All. Customer Service is not that Great! And please don't think about going there on... Friday & Saturday nights it's Horrible & you will stay in line up to 25min. I don't know what has happened to this place. Theyused to be really good! Read more
This location is up to the standards of most fast food restaurants. The service was prompt and courteous. Satisfied with my... experience all in all. Read more
I went in at 9 am, 2 hours after the opening time on their window and website and when I went through the drive through, the... lady had music loudly playing in the background and either spoke Spanish or spoke really quickly to where I couldn't understandher. Either way they were closed again, 2 hours after supposed opening and if they were trying to tell me why they weren't open,it was not clear at all. At least put up a "we're closed!" Sign up somewhere Read more
Been here twice now and each time, waited in the DT line for almost half an hour for 1 meal for my boyfriend. I totally... understand being understaffed, but when there's only 1 car ahead of me both times and it takes longer than most sit downrestaurants, that's really sad. Order was also incorrect and the staff was rude this most recent time, but I wasn't about towait another half hour for them to correct it. Read more
I spent $40 on lunch for my family. Four cold burgers with four stale buns. It was absolutely nasty and disgusting. I will NEVER... GO here again. Trash in the parking lot. Trash in the entry way. Unwiped tables. Worse lunch I ate this year. DO NOT WASTE YOURMONEY HERE. I would have eaten better and not ruined my day by going to Mcdonalds. Read more
Have been here twice now. Ordering at the drivethru is almost painful. I repeated my order multiple times, each time it was... wrong. Spent minutes getting it corrected. All we wanted were frosties, half vanilla half chocolate. Frosties were delicious,but more melted than we would have preferred. Also tried the chocolate frosty-ccino which was also very good. Read more
I have never in my life left a bad review for any place even if the quality wasn?t so good but this time I guess I had just had... it. I pulled up to the drive through at 9:15 PM October 16th Sunday,first thing I noticed was 3 crewmembers outside. When Ipulled up to the speaker, they took about a minute to take my order and I can hear them on the other side of the drive-through.Still outside. The drive-through girl was very nice. She repeated my order back to me so finally after 17 minutes of waiting, Ireceived my food. I?m like oh good this should be fresh!! so after receiving the food, I put the food in the hot bag which Icarry with me in case I?m going to grab a bite to eat for my husband and I. When I got home totally different story the food wasso cold soggy the fries weren?t filled and they were old cold. I had ordered a triple burger for myself with extra onion andpickle add mustard and instead of using the big meat patties they put 4 small patties on it and no extra onion pickle and nomustard Unacceptable. My husband ordered a crispy chicken bacon burger I requested extra bacon.only had Two slices of bacon. Iworked at Wendy?s 9 years ago, so I know how things should be.Overall experience was just terrible and the worst i have everexperienced from a fast food joint. I threw the food away and went to the Wendy?s on Beneva and Fruitville much better serviceover all and fresh. Read more