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Reviews for Starbucks in Randolph AFB, TX

Jim Fiore 1 year ago
5

Super friendly barista?s and they continue to make drinks with consistency. No issues. Always great service!

Arlene Courtney 1 year ago
5

They fixed my 1990 Mazda Miata. By being an older car they had know way to find out what was wrong. But they did the old... fashion way to find the problem. Read more

Maria Cruz 1 year ago
1

Went there today, Randolph AFB location at the BX. I left without coffee. I was trying to read the label on a topping container... sitting at the end of the pick up counter. One of the employees, male, jumped down my throat , talking to me like I am 3 yearsold... " don't touch that!" and pushed the containers to the far right turning the bottles to cover the labels. After Ireassured him I knew they weren't for resale and I only wanted to read the name of the topping, he barked at me again..." don'ttouch them...I don't want you to touch touch them...at all"....as I said...what am I? 3? I am a grown woman, 56 years old,mother to 2 Veterans wife to a Veteran. They work on a Mitary installation serving Active Duty Military, Veterans ofall branches and their families..... Totally rude! Not to mention I wasn't trying to touch them to begin with. Where were HISgloves? Did he wash his hands at all? What if I didn't want him to touch MY coffee or food without gloves on? Total pass oncoffee from this branch! They have lost MY business. Read more

Ted Hurt 2 years ago
5

Hi!! May I have a Talle, Green Macha Latte with soy organic milk from Costa Rica, with 1 ice cube, STIRRED ONCE (I'm watching),... with a wooden non toxic stir stick, poured into my clean hands with a non plastic straw please?? Thank you SOOOO much!! Read more

Robert Smith 2 years ago
4

Honestly, I go to Starbucks to play Pokémon Go. All of them have gyms and pokestops. But I always buy something, too. Grande... black Pike's or grande mocha frappe without whipped cream. Read more

Jay Robinson 2 years ago
2

2 stars because Starbucks at AAFES doesn't allow you to use points and money from your cards at the same time, nor do they allow... you to scan your rewards card more than once per transaction. I had to pay some money out of pocket when my points should havecovered the drink. And immediately after I left, I received a threatening email from Starbucks, warning me of losing points ifthey aren't used by 8/1/2021! Service and drink were good. Read more

E A 3 years ago
5

Local Starbucks sweet staff happy to see our masked faces. Samples offered and they even took special care of daughter since... she'd just gotten her dental device in. Above and beyond even with a fruit shortage on. Read more

maritza lorraine 3 years ago
2

The customer service here is upsetting. The last two times I?ve been here (including today) I?ve had to deal with the same... problems: long wait times, getting the wrong drink, and employees talking instead of making my drink. It?s also upsetting howboth times they decided to make the drinks of multiple people who ordered after me before even starting mine. The drink Iordered, a pink drink, was not a complicated one, but I still had to stand there waiting as they talked amongst themselves andto other base employees. When they finally gave me my drink it was wrong as I had asked for no ice. What made it even moreupsetting was that I had just seen them complete a complicated order where the lady wanted 3 pumps of this and 3 shots of that,so it just didn?t make sense how they?d be that careless with my drink. I love Starbucks but if you want the drink you paid forthen you should go to a different location. If they can get such a small detail like ?no ice? wrong then imagine what elsethey?ll get wrong. Read more