Reviews for Charleys Cheesesteaks in Universal City, TX

This is what passes for cheese fries with extra cheese. I get inflation, but the place is service is trash now.

Charlie's is a nice place to stop for a quick lunch. Just enough for the wife and I to split.

What a sorry, miserable excuse for a sandwich. I?ve eaten Charley?s at other Exchanges, and they?ve all been wonderful. What I... got today was a moment of huh. The cheese wasn?t even melted. They left off mushrooms. The bell peppers were nearly raw. Thebread wasn?t toasted. Not sure what is going on at the Randolph Food Court, but re-training may be in order. Read more

Ordered old school Philly fries with steak. They barely gave me any meat at all. When I went up to ask for a bit more meat, the... the person taking the order acted like he couldn't hear me. When he heard me, he rudely deferred and asked someone else to tohandle it. That dude stated that they are instructed to give little meat, and the little fries cost 2 dollars by itself. He wasless rude than the other person. He wanted to charge extra if I wanted more meat. This is really appalling, and that companyshouldn't be on a military installation (Randolph, Air Force Base). Beware buying food from there. Your intelligence will beinsulted, so does your right as a customer. AMERICA'S Soldiers and their families deserve better. Read more

There were several issues with my order, being that this was a uber eats order, I understand that some of the issues may not be... to blame on Charley's. The first issue was that I was completely missing an order of old school fries. Once the food did arrive,it was ice cold. Read more

I bought three philly steak sandwishes at the Converse location they were burned so bad they tasted horrible had to throw them... away the fries were good but I asked for cheese fries there was very little cheese for the price I paid was totally not worthmy money was thrown away won't be going back Read more

Friendly staff good fast service good food tasty at good prices Clean & friendly atmosphere

We were in the BX shopping today and walked down to the food court to see what the options were. We chose to eat at Charlie's... Philly Steaks. It was a good choice too. We had as sandwich and the Ultimate Cheese Fries. The sandwich was really good. Wehad never eaten there before today. We would definitely come back to this place if we lived in the area. I have to say theguys behind the counter could have paid more attention to what they were doing though I think their talking among each othereffect the speed at which we and the last behind us received our food. My steak sandwich was done and in my hand before theyeven started making the Ultimate Fries. I don't know at happens there when the place is busy. Overall we though the foods wasvery good. Read more