Reviews for Summer Shack in Uncasville, CT
Always excellent food and service here. We sat at the bar, the bartenders were very good (as always) and the food delicious.
I unfortunately write this as someone who used to brag to everyone I knew that this was the best lobster and service around. But... when 3/4 of my recent visits in the past year and a half went bad I can no longer talk positive about the Summer Shack anymore.My Most recent visit started off great with excellent service right away, a quickness to get the drink orders in and the foodorders, the drinks hit the table and were the best parts of the whole experience, Shack attack and key lime martini were mixedperfectly. Ordered lobster mac & cheese and a 2lb Famous Pan Roasted Lobster.?food hits table...lobster maclooks delicious...lobster was not pan roasted. Several employees walked by as I tried to get the attention of one to tellthem my order was wrong. Approx 2 minutes went by before anyone even noticed, the employee that noticed took over the experienceas my previous waiter was to never be seen again, well they take the lobster back and approx 15 min went, at this point mypartner is half way done, eating extremely slowly because she felt bad for me, then my pan roasted 11/2lb lobster hit thetable.I ordered a 2lb, at this point im annoyed, shortly after my partner takes a bite of claw meat from her lobster mac notexpecting a huge piece of cartilage was going to be in it?so wrong size lobster after receiving just what appeared to be steamedand then my partner almost chokes on a piece of cartilage from a improperly processed lobster. All while this went onthe manager of the Lobster Shack watched from about 20 feet away and had a meeting with all employees involved in my experience,after the meeting, the manager and other employee in the meeting walked away the server that continued to help me was veryloudly expressing her issues with the job with another employee behind the bar within clear earshot of many employees. Not oncedid the manager come to see how I was doing. Also after bringing it to the attention of the server that finished thetransaction that Read more
First off, the service staff was amazing! With games and shows going on, they know how to feed you fast and get you on your... way. However, what ever you do, DO NOT order the $36 "whole" belly clams. They didn't have a belly that we could find, andthey were chewy. Best part of the dinner were the fries. My wife had the $36 dollar scallops and they were good. I give theserver credit for not asking us how our meals were, he likely already knew. We will not eat there again. Read more
I love the seafood there! So delicious~~???? MJ Steakhouse and the Summer Shack are my most favourite restaurants at Mohegan... Sun! Read more
I am usually a fan of this place, my server was horrible, arguing with coworkers he seemed annoyed to be at work. Food was... overcooked this time lobster was rubber. I also notice the interior seemed stripped to bare bones.... closing this locationmaybe?? If not, management needs to get up on the wheels and retrain the staff to Jaspers quality he worked so hard for. I amediting my review.... I've gone back since the initial review, this time was way better. Appetizers were on point and the panroasted lobster did not disappoint. My waitress was phenomenal no complaints, I can't wait to get back here. Read more
Sat at the bar, good service. Food came out fast. Everything was tasty. Drinks were perfect.
We have gone a few times and it?s always wonderful. Below is the grilled shrimp dinner, shrimp and scallop dinner, and lobster... bisque. Service is always very quick and everything is delicious. Definitely worth the price. Read more
This place is always busy. There are some things on the menu that I love, but then others that I really would never order... again. It's usually busy as they do not take reservations. Read more