Reviews for Baskin-Robbins in Ukiah, CA
HORRIBLE customer service! 3 girls woking and 2 sitting in their phones! They were very rude and all talked to one another under... their breathe. Read more
We had a horrible experience the last time we went there! There were 3 or 4 young ladies working in there that happen to look... and sound of Mexican decent that were completely rude to my wife, my children and myself as well as another white looking couplebut were completely nice and helpful to a Mexican family that were also in there. The only reason I even mentioned race wasbecause of the way they obviously treated us dramatically different than the Mexican family. I have never been treated worse inmy life and because of this I will never step foot in that Baskin Robbins again! Read more
Born and raised in Ukiah and have gone here for years but tonight was a bit different. The girls behind the counter put off a... bad vibe and was talking under their breath an awful feeling. As my daughter and I left , they murmured "white" racial slurs. Itwas the worst experience in a store I have ever experienced . This was May 12 , 2021. I hope they find peace and may God blessthem. Read more
got a mint chocolate chip shake, it was done in less than one minute and when i got it, the consistency of the milkshake was... like it had been sitting for 10 minutes. not satisfying. it tasted like it had one scoop of ice cream and the rest was milk. Ifyou want a real milkshake go to UTopIt right next to hunny fluff and acrossed the street from McDonald's and carls Jr. theirmilkshakes are the same price as a medium and they put atleast 5 scoops of handmade icecream from Cowlicks in Mendocino. Read more
Ac was broken it was hotter than hell in there but those three ladies behind the counter where sweet and had great customer... service!!! Yummy ice cream as always. Reccomend the brownie Sundae! Read more
The two young ladies behind the counter were very friendly and courteous. When a small child accidentally dropped his ice cream... cone, one of the girls replaced it for free, which I thought was very nice. Too many places would have made that parent payagain. Despite being a rather busy time, both girls still gave great customer service. Read more
Great little ice cream shop. They have cones, waffle cones, waffle bowls, milkshakes in any and every flavor you can think of.... They are open pretty late for ukiah and they are always fully staffed with nice freindly people. Its always a good place to cooldown in the summer, not only with ice cream but they keep it cold inside. Read more
It?s a good place the only problem was that I saw a cockroach on my table and got concerned as I was eating there with my wife... and kids. Definitely won?t go back until they got rid of the roaches. Read more