Reviews for Starbucks in Tyler, TX
This is the second time I have had to pull off before paying and receiving my order due to poor customer service, and I will not... be back at this location. Read more
I'm in this store all the time, drinks are fantastic and the customer service is great! The atmosphere is very welcoming and I... especially love when blues music is played in the cafe! Read more
The drinks are always very good, however the customer service is lacking. I have gone in this location multiple times this month... to pick up my order and I was greeted one visit out of many. Tonight I even said hello loudly and thank you and the peoplebehind the counter could not stop talking to each other long enough to look at me. Disappointed Read more
Not much to say about this Starbucks expect the drive-thur is pretty much busy all the time and inside the seating is not a lot.... When a lot of people are there the WiFi slows down bad which sucks. The people there are alright and the bathrooms are clean. Not much to say about the coffee because it's the same everywhere. Update on 5/16/22. This Starbucks has not really changedfrom my last review. I feel that the music is not as loud which is good. Also the Wifi works better now. I can watch YouTubevids without problems. Good job Starbucks. Prices are still not great but whatever. The manager there was cool and answeredsome questions I had. The only bad thing is that in the bathroom I went in the ceiling fan was dirty. Other than that thebathroom was clean. Great staff but I still think it's a ok Starbucks because they all look the same to me. Read more
I tried the holiday flavor apple caramel creme Frappuccino and it's amazing! Ordered at lunchtime on a Wednesday from the... parking lot, 3 cars in the drive thru, and it qas ready when I walked in. I love good quality service! Read more
This place is always busy and always seems to take longer to get my drink order than any other Starbucks in town. Mobile order... is by far the fastest and best way to order here, otherwise you wait 20 minutes or more. There have been many times where theygot my order wrong. The staff is nice enough for the most part. Read more
Best Experience yet!! The staff is the perfect combination of friendly, yet professional. I was greated when I walked in the... door, and had a great conversation with the guy who took my order, who reminded me my balance on my Starbucks card was low. Thislocation is so clean for how steadily busy it is, also very spacious with lots of seating. While my coffee was being made, Ifelt nothing but positive vibes. My complex coffee order was made correctly and tasted like heaven. Looking forward to my nextvisit. Read more
I would have to say that the team can serve a great quality of Coffee. The team is very friendly especially a woman name Payton.... I made a mistake in ordering the wrong coffee and she didn't hesitate to fix it. Overall the Coffee tasted superb and I'm gladto leave Starbucks fully satisfied with the right coffee all thanks to Payton. I am definitely coming back. Read more