Reviews for McDonald's in Tyler, TX
The employees here are kind and hard workers. When coming through the drive through hearing someone who is enthusiastic to place... my order was very warming. Makes me want to continue coming back. I ordered a hamburger the bread was a little hard and thefries were cold. But, id take that over going to another place and the cashier not be courteous and punctual. Read more
This is a very new McDonald's franchise which of course makes it look great. the food was standard McDonald's good stuff for the... price . the young man was very very new working the cash register and doing a great job in spite of the manic Karen that was infront of us raising heck about nothing! She wanted to make sure her fries were HOT. Very angry about it. Absurd Read more
I've dined at sit-down restaurants and gotten my food faster. Took probably 15 minutes to come out. Also the self-service kiosks... are entirely too big. It's like trying to order off a TV screen while standing right in front of it. Read more
Location was hot inside, I love the app McDonald's has put out but this location needs some tlc. Update 9-13-2022. Went back... even more disappointed! Dirty bathroom and dinning room. Read more
I had a mobile order a ten piece spicy nugget and a large drink. They weren?t even busy but it took 20 minutes for my food with... a 75% filled drink and 9 nuggets 2 of which where inedible because they looked so foul. I feel stolen from. Disgusting. Fixyourself. Read more
I sat at the intercom with no reply when other cars went through getting their orders and then pulled up to the window and they... automatically refused to take my order, there were 3 workers and they were all disrespectful and one girl said she was going to"b**ch slap me" when I seen 2 other cars behind me getting orders. The car behind me said they sat in the parking spot waitingon a order for 30 minutes and the same girl laughed at her and was rude, is this what McDonald's has come to, very rude anddisrespectful managers and employees nowadays it is sad. I will be speaking with the district manager and letting others know ofthe POOR service coming out of this place of business. Employees should know how to treat paying customers who pay for theirjobs because without us they'd have no job. This is supposed to be a family oriented business but is being represented otherwisesadly. These employees are ruining it for this business. They had 3 workers, plenty enough to take people's orders in a timelyfashion, they need new employees asap, they cannot get away with treating customers this way!! Read more
Drive through was a little slow but food was fresh.
It is freezing in the kids play area today, after being hot in the summer. The morning crew is much more efficient and... courteous then the afternoon group. Waited 5 minutes for someone to acknowledge me so that I could order. Was told ?corporatein Athens? regulated the temp- so Lilly enterprises- get on the ball and heat hour McDonalds up. Food was typical as expected. Read more