Reviews for Carl's Jr. in Tyler, TX
I hate to have to give one star but good Lord Mr Carl would be turning over in his grave if he knew the state of this... restaurant. Born and raised in California so I know exactly how Carl's Jr should taste and how their employees should work.Sadly in Texas most of the locations have closed including the one closest to my home. This location is on the way to familieshome in the next town over and we decided to stop for the first time. I literally was craving Carl's Jr and I definitely willwait until I'm back home in California before I ever have it again!!!! Walking in most of the tables were dirty. Went up toorder and told the employee that it was dine in. What I received was a brown paper bag to go. That's not what I ordered so onestar removed for that. I have eaten western bacon cheeseburgers for the past 40 years and know exactly how they should taste.There was enough barbecue sauce on this burger to make 20 western bacon cheeseburgers. I'm not even going to bore you with theamount of Grease on my burger. This was the first time in my 40 years I didn't even want to finish my western baconcheeseburger. Two stars removed for that mistake. This is Texas the land of Dr Pepper you expect Dr Pepper to be magicaleverywhere. It was disgusting and was completely flat, no carbonation in the drink whatsoever. Threw it out and replace it withsome sweet tea. Again this is Texas and that tea definitely was not sweet. The fries were served room temperature and I'm prettysure they had been sitting there for a while before they were given to us. This Carl's Jr is located adjacent to a cefco gasstation next to I-20 so a perfect location for what a weary traveler would need. Unfortunately I would have probably had bettertasting food had I gone to the cefco gas station then here. To all my fellow Texans and every other visitor that has stoppedhere I promise you this is not how Carl's Jr should be. Read more
My wife and I both ordered Big Carl burger combos with crispy fries and one of the burgers without lettuce. Our order was... completed correctly and the fries were good and crispy. The food tasted great! We have often stopped here in the past since wedrive by it often. It has become a regular stop for us. Read more
They have signs up that say buy a burger and get one for $2. My hasband ordered 2 (pointed at the sign)and was charged full... price. When he noticed this he pointed it out to the cashier. She said that?s only if you do the survey, and the surveys are notworking right now Read more
Never been to Carl's Jr before. This one is close to my job. I ordered a double sourdough star combo. I received a single... sourdough burger. The first time in my life the sourdough bread on a sourdough burger wasn't toasted. The patty definitelywasn't charbroiled. It was gray in color. I spent $12.44. I'll never go back to Carl's Jr. Not even if they gave me a refund onthat deal. The cefco next door had more appetizing food. Read more
Friendly, fast service and our food was fresh. will definitely be going back
The only customer in the line, waited FOREVER! Ordered the bacon cheese ranch fries with my meal and this is what I got. They... knew this shouldn't have been sent out like this before they bagged it! They are SOOO lucky they are by the interstate and notcloser to town or I wouldve went back for my money! Cherry Coke was also flat and the drive-thru was full of trash???? Read more
Chicken strips had a lot of gristle, but the breading is good. There was enough mayo on my son?s burger to bottle and start his... own mayonnaise company. Yuck. The bacon on the fries was barely cooked. A better enforced employee cleanliness would be nice. The man wearing inch long fake nails and no gloves was disturbing. Probably won?t go back. Read more
While I?m waiting for someone to take my order at the counter all the workers are in the back punching each other. there was no... else in there but me, It took about 15 - 20 minutes to get 3 chicken strips, now i understand if your busy it?s gonna be awhilebut i was the only one. every drink at the fountain didn?t work except for coke. The place wasn?t clean at all, trasheverywhere! After the long wait for the food, it was burnt, super hard and zero chicken just all crust. I?ll continue to go tothe one in Van,Tx but never this one again!! Read more