Reviews for Pizza Hut in Twentynine Palms, CA
Don?t eat here, the two guys making the food look like they haven?t washed in days. One was chewing over food while preparing... it, and neither had on gloves. I feel sorry for who ever got the pasta tonight at 8:08 pm. This was supposed to be a freshpizza..???????????????? Read more
Tried Pizza Hut again......bad mistake! Pizza made us sick! Large Pepperoni, extra cheese, with jalapeños and banana peppers.... It was so greasy I didn't finish first piece. The crust was terrible. Sent an email to customer service 3 times about this. Apologies all over the place and someone from store would call to make it right. No calls! I call them and all I get is therun around. After paying $50 for 1pizza and delivery you would think we could get some satisfaction! Terrible restaurant withterrible food and terrible employees. My suggestion, DON'T spend your hard earned money there! Read more
No soda machines , sodas are hot in refer area does not have Pepsi 2 liters , TVs all off , no condiments on tables , place was... empty , breadsticks were hard as a rock ! Read more
Ordered cheese sticks and a large cheese pizza for pick up. Half my pizza was missing SAUCE and the dough was partially raw.... Will never order here again-that?s either plain laziness or on purpose. Papa johns and dominos has never wronged me like thislol. Read more
Came here for pizza and wings, was suprised how expensive everything was. Was surpsied when bill was $45. $16 for 12pc chicken,... P'zone was $2 more than in other cities, personal pan pizza was same price as Medium size 2-topping in other pizza place. MyP'zone is loaded with peppers and onions and only few meat. Have had better tasting brick oven pizza for lesser price. Read more
Good food, commited to fair carry out time, and bad customer service. Always loved pizza hut compared to it's competitors. This... location specificly lacks training and results to poor customer service. Staff lacks effort of greeting their customer. Tonightwas the worse experience with staff; Jameson. Staff chased me to the parking lot in attempt of proving I have not paid for thefood I ordered and picked up. Jameson did not bother confirming my email receipt nor my bank statement showing that I have beencharged and paid. As a nice customer I handed my card to avoid arguments. After confirming with him that I am paying for theright order, he then realized he have made a mistake after looking at the order he had just made me pay for. The best part is,he told me that there was no way to receive a refund in cash or cancel my payment. Jameson attempted to offer two 2liter sodasas reimbursement or store credit of some sort for $20.24 value. I have never seen 2liter soda that is worth $10. I walked out indisappointment. I have yet to call or revisit the location to resolve this issue. If any store or district manager bothers toread this, please look into the quality of your staff as this industry does not only rely on the quality of the food served butas well as the staff that provides the service. Edit: One year later, the poor performing staff still works there. Today, Iordered my normal chicken alfredo pasta and honey BBQ wings. My previous orders of the same food have been good quality excepttoday. My pasta was overflowing with sauce while my wings were dry. This had never been the case with other staff's presencewhen the times I order. Refer to the picture uploaded. Garbage performance should not be tolerated at this location. Add on (16December 2019) : 3rd Photo. After being served dry breaded bone out wings. I now received wings that seems to be a victim ofpossible intentional drowning of chickens. Is this real? It seems that some of the staff of th Read more
Very nice service by the young team and the garlic knots were really delicious. However, the pizza was not good. While the dough... was fresh tasting, the toppings were not (vegetarian) and there was minimal cheese. We expected a much tastier pizza, especiallygiven the price we paid. Read more
Small little sit down Pizza Hut. Not too many of those around anymore. Staff was friendly and efficient. Good pizza served fast... and hot. Nuf said! Read more