Reviews for Cold Stone Creamery in Twentynine Palms, CA
New Flavor - "The Mighty Pink Puff" ??
Absolutely amazing..The cake they made tasted great . Thank you Erick for going above and beyond... Always a good experience.
I went this evening at 8:58 P.M. to get an ice-cream. This web page states it is open until 10:00 P.M. I walked in and saw four... customers in line and went to proceed to the counter. A young worker approached me and said they are closed. I mentioned thetime on the web page which she then wanted to see my phone and the time for herself. After seeing it she said again theirclosed. Definitely not a friendly atmosphere. Read more
Worst place I have ever been to. Very poor customer service. Employees in the back room on their cell phones while customers... wait in line being ignored. When friends of Employees come in to the store they instantly get waited on. A bunch of kidsunsupervised. It's hard to support local businesses when they have poor customer service and management doesn't seem to care. Three times it's been this way. Never again. Read more
Whenever I go to cold stone the staff is always bright and cheery. The guy that served me at this location didn't respond when... I said hello, he just stared at me, and then bluntly asked me what I wanted. He was giving me weird looks the whole time. There definitely could have been more toppings on mt ice cream as well. I tipped the dude because I felt bad. He seems like amiserable person or maybe he doesn't enjoy his job. He was a tall blonde kid with beady eyes. Read more
Yummy treats, friendly employees and the cleanest, most updated business in town. Visiting Coldstone, Rocky Mountain Chocolate... Factory, Surf City Squeeze and 29 Souvenirs and Gifts is like stepping into a little slice of the city here in the desert.Thanks for setting the bar high and providing quality to 29 Palms! Read more
Ordered a cake a week prior with a pick up time of 1030am. Arrived at the store around 1050, the cake was not done (not even... started). I suppose there is no point in pre-ordering to save time. Once they brought out the cake around 11, only half therequested message was on the cake....in the wrong color. He said that he couldnt fix it, but after we asked to see the manager(who wasnt in) the writing could magically could be "fixed". 1110 this is the final "product". Still the wrong color. The icecream is good, the cake was decent, just expect minimum quality Read more
Super good ice cream and the staff is nice.