Reviews for Fanous Fresh Grill and Hookah Lounge in Tustin, CA

I tried their beef koobideh, baba ganoosh (eggplant dip) and Persian pizza. They were delicious.

Excellent service, atmosphere, and food! We reserved the outdoor patio area for a small college reunion (around 30 people) and... couldn?t have asked for a better venue. Everyone working there was extremely professional, kind, and accommodating throughoutthe night. They were also great about taking the reservation and working with us up to the night of the event. People reallyloved the food, the hookah was amazing, and Arash and the rest of the people we worked with were excellent through the wholenight. Read more

Failed to acknowledge the customer in a timely manner, place appeared to be very disorganized and chaotic. Took the employees at... least 25 to 20 minutes to even to acknowledge me, even though all the while I was standing a few feet away and looking in theirdirection. Servers/workers would pass me by multiple times however lacked the courtesy to inquire from me to see if I neededassistance. Then they could not locate my order. Apparently the disorganization and chaos spilled over to my order via DoorDash, they had to redo my order, Basically took another 1 hour for them to prepare my order. The total time it took for therestaurant from inception from me placing the order to fulfilling the order was over 2+ hours. I did voice my displeasure anddissapointment to the Manager upon me leaving the premises, the apology felt insincere and nothing was offered to remedy myinconvenience. I will not recommend, customer service needs to be completely overhauled and employees and management to be givenan orientation regarding acknowledging customers promptly and given a basic course in customer service skills. Read more

What an absolutely amazing experience. Between the incredible food and the attentive staff, this is a destination must. We... will absolutely be back again! Read more

The food presentation was great and the food itself was even better. I had the lamb chops with rice and a salad. I have to say,... the chops were well marinated and the salad dressing was light but flavorful. I will come back again. Tony's hospitality wasanother great feature. Read more

Why are you reading this review? Just get to Fanous as soon as you can! Amazing place! You definitely want to check this place... out! I am not a hookah person but this place and the atmosphere made us want to try Hookah! The live music they have during theweekends is great! Sometimes it can be too loud but it is wonderful! The food is great and the service is excellent! It is avery happy and energetic environment! A must in OC! Read more

A solid two star! Don?t come to this place! Very loud and horrible DJ! So loud that I couldn?t even hear what my friend was... talking. Not to mention one of the staffs was kinda rude. My friend was having her dinner when the staff abruptly dropped a usedhookah pipe right in front of her plate! Food was bad too! Overall a 2/10! Read more

visited by MR. Smiles @ #MOODY360TV What an amazing place to enjoy the sunset with a cup of coffee and a hookah. The staff are... amazing and very personable with the customers. I drive more than an hour at least 3 times a week from LA to hangout here. THANKYOU FOR UR HOSPITALITY Read more