Reviews for Jimmy John's in Tuscaloosa, AL
Too expensive for a sandwich,can eat a meal for the price elsewhere
Nice friendly people but my price is higher than what the menu board says I should be paying with taxes as if they are ringing... up differently than the way to have it come out the prices on the menu.When asked they can't give the answer , can't tell me taxand never give me the receipt.Food is fresh and good. They just try to get you to add cheese,upsize the drink to make your ordermore and even when you don't they will add cheese and charge when you said no and make the order more. Read more
Tried for the first time today, great tasting food! Good service.
First time in America, so I wanted to try something american, but unknown in my country, and something that is not xompletely... trash food. And I wasn't disappointed. Nice sandwich with a lot of fresh vegetables. Really great. Read more
love some JJ?s, however tonight I did not. Pulled up and woman could not understand a word that was said, i understand bad... headsets but it?s always like this here. Ordered 2 sandwiches (she even offered to cut the giant in 1/2) and 4 kickin ranches.she repeated order back absolutely correct to how we ordered. so tell me why there was no ranch in our order and the sandwichwas not cut. She didn?t put on the ticket to cut in in 1/2, even tho she repeated it to us ?giant cut in 1/2?. also, didn?t putthe ranches on the ticket, but repeated 4 kickin ranch. 15th street would never. Read more
Made an online order about 30 minutes before leaving work (I stayed late waiting for it) and 1 hr later the online tracker still... didn't say it was done. I walked in and asked how much longer for my order and it apparently had been done "for a long time" butthey never made it clear to the customer that it was done so it sat on the counter for almost one hour.... Read more
My initial order was sent to the wrong address. When I called to find out what could be done, the young lady who answered the... phone named Caroline was extremely helpful. We figured out what had gone wrong with the address in the system and she had me afresh order sent to my correct address asap. She was extremely helpful and extremely nice. She turned a bad situation into asatisfying one and I am very grateful. Read more
This location used to be amazing but has made some seriously poor hiring decisions lately. Food waste everywhere, employees with... bad attitudes. Started slamming things and cussing me when I asked her to not rip the entire inside of the bun out. Took 25 minsto get my order and it wasn't busy. Been eating at Jimmy John's since 2011 but won't be going back to this location. Read more