Reviews for Chuck E. Cheese in Tuscaloosa, AL

Writing this to everyone who is gonna order food at chuck e cheese, DO NOT order the food. Wait it Very long even if its busy or... Not. So We order a 2 Large pizza combo that came everything even a Large Warm chocalate Cookie which in Total of $81. After thatthey gave us a Buzzer to notify when the Food is ready. Well the thing is, We waited over 45mins for the pizza and We asked theemployees which they told the Manager whats taking so long. Soon to find out that the family next to us Got our food and Whatsinteresting is that their buzzer ringed but our didn't. Plus whats funny is they talked to the Manager about why they had aLarge Chocolate cookie. At that point we asked the Manager our money back only to be given $49. I'm confuse why Wasn't $60 likewere those 6 cups expensive Too?? Then the Manager called us Stupid behind our back cause its our fault for not having ourBuzzer with us.......Yeah So its funny cause our Buzzer was at the Table which I'm actually sitting THERE waiting For My foodwhile my family went to play. So If you company read this please get a Proper Manager who can Manage their people and also Nottalk behind our backs when I can hear them. ALSO Everyone who read this please Save yourself from spending food there. Not worththe loss Read more

We were celebrating my Niece's birthday. When we first arrived we ordered two large pizzas. After about an hour of the kids... playing we thought we would have a little time to rest and eat pizza. Well the pizza wasn't even in the oven. So we get them toplay a little bit more. After another 30-45 minutes we check on the pizza, still not ready. By the time they wanted to say a fewmore minutes, it was very close to closing. The kids really enjoyed the games, but We know next time to feed the kids before wego. Read more

Manager was rude and very unpleasant he shouldn't be working in customer service! They had expired signs up didn't have any of... the toys we wanted..bad for business and I was informed that the two toys we wanted are always unavailable Read more

My daughter and her friends had a blast yesterday thank you to our beautiful hostess who made sure my baby and her friends were... having fun and enjoyed themselves! We will most definitely come back for my fun and games ! Read more

This isn?t a terrible Chuck E. Cheese location but it?s not great either. I don?t remember the prices being this crazy when I... was younger, and the pizza is a RIPOFF! The personal pizza is very tiny - don?t order it. I paid $12 for a personal pepperonipizza, and I was STARVING afterwards. The size would only be suitable for a small child. I also never got a receipt? Thebuilding itself is pretty small but it has a decent amount of games. The restrooms weren?t super clean, but I would say theywere dirty. My experience was pretty eh. My kid had fun but I?m not sure if we will be back. Read more

Maybe it?s because I was an 80s kid but Chuck E. Cheese has gone down hill. Remember the ball pit, animatronics and slide? It... used to be so fun! I get why they got rid of that though. It?s a smart business move. They also do not stamp everyone?s handanymore. That was a bit disappointing. So here?s what we experienced today. Pros: the manager (young lady) was helpful andpolite. The food is good. $15 for 4 wings, a medium fry and a full serving of cheesy bread is fair. Having your tickets andtokens on a card is easier to handle. $3 for a drink with unlimited refills is a good price. One of the songs playing on thescreen was about standing up to bullies, sad but necessary. The young man who was bringing out food acted quickly when acustomer told him about a broken game. Sadly that was it? Cons: it?s so expensive. The salad bar was closed. Chyna, the unhappycashier said it was only temporary though. The bathroom was disgusting. The toilet filled with throw up had been there awhilebecause it was dried on the seat. The broom and dustpan full of used tissues was just sitting there for over an hour. A LOT ofgames are broken but will still take your points off and I believe it?s non refundable? ???? My daughter lost like 10 pointsthis way. One of the games was filthy, like with mildew. I got the sampler app and it took 40 minutes to come out. My friendspersonal pan never came out and after an hour he just asked for a refund. They have a game towards the back on the floor that?shalfway open with wires, etc hanging out. It?s not going to electrocute anyone but still it seems unsafe. The sprite was outtasyrup and then the Diet Pepsi went out. Some big problems some little but when you add them up and you?re hungry and waiting forfood. Your kid is losing points. It sucks. We?ve decided not to go again. The games displayed below are the ones that weren?tworking. Read more

It's a good place. I can't really complain too much. It's fun for adults and kids, and their pizza is irritatingly good... ???? It's definitely filled with lots of kids all over the place, but it's still great! Read more

It was Awesome ???? the staff and guests were good to us. Sad thing is due to covid-19 Chuckie did not make an appearance. And... the prices are a little high. I never expected to see a toy for $34.99 Read more