Reviews for Texas Roadhouse in Turlock, CA
They need WAY more training before opening these restaurants. Had to ask for drinks 30 minutes after ordering. Had to request... flatware as none were provided. No waters. Took over 30 minutes to split the check. Waitress was nice but clueless. One persondidn't get their food until the rest of our group was finished eating and just asked for a box. Worth the drive to go to adifferent location or restaurant. Read more
Long wait times but it is to be expected due to just opening. I went with my wife and was seated in about 15-20 minutes. Service... was great and food was delicious. As busy as it was our waitress was doing a great job making sure everything was exceptional.Recommend going off peak times if going with family Read more
Very busy, which is to be expected on a Sunday afternoon, however front of house service could have been better. Our wait time... was 20-25 min for a party of 2. Ended up being closer to 50 min before we were seated. Wait time was not updated via text or bythe host - had to inquire myself repeatedly. Host/other front staff were more interested in talking to each other or looking atscreens than interacting w/ customers. There were many people waiting for lengthy amounts of time--again, Sunday at a new place,to be expected. But not once did I hear apologies for the inconvenience, or even "would you like a pack of peanuts while youwait?" or anything even welcoming. Mostly the staff seemed to be standing in lines behind each other waiting to be told what todo - looked like mainly teenagers who for sure need more customer service training. The food was mostly good when we finallyordered. Steak was a little dry for medium rare and the baked potato was dry / not well-dressed. Other than that, good meal forthe price. Read more
I wanted to have something new and tasty. So I went on the 3rd day of OPENING week. And the food, and atmosphere was great. The... employees was very welcoming and kind. And the service was spot on. For being just open for 3 days, everyone worked togethervery well. I am so glad Turlock finally got a TEXAS ROADHOUSE restaurant. You can tell it?s going to be a hit for years tocome!! 5 Stars on the service, 5 Stars on the very helpful and friendly employees. Read more
11/19/22 at 1030pm. Have a kid who's is extremely lactose and asked for no cheese. Burger he ordered came with cheese then when... we sent it back they only scratched the cheese off the surface. Thus sending us the same plate thinking we were dumb and wouldntnotice. Chef just turned the burger patty upside down. The chef did not even make an effort putting a child at risk. My hostesswas very attentative and proved to us she put no cheese on the ticket order. They also took forever to send us a fresh burger bythe time it came everybody was done. Completely unacceptable. Read more
Took us an hour and half to get our food very long wait to get a table even though we checked in online all of our steaks were... cooked wrong but those potato skins were excellent they just opened so I'll update on my next visit the manager comped some ofour bill but just the wait was too much to just receive our food wrong. My steak posted was way over cooked no juices underneathor in the steak but we will give them another chance. Read more
Today was my mother in law 60th birthday. She wanted to try Texas Road house for the first time... ever! Hosts were waiting... with smiling faces in a line at the door. WOW! Our waiter Jeffrey had outstanding service! Very attentive, courteous and happy.Such a big smile ???? Jeffrey went above and beyond to make sure our drinks were never empty. Very personable. Margaritas wereamazing and the food was delicious. My mother in law said that her rib eye was the best she's ever had! Thank you for a verymemorable visit. We appreciate you! Read more
Food was great and an overall awsome experience. Got the sirloin with shrimp and it was very savory. The wait is long though,... had to wait a little over an hour for a party of 4, but it was worth it. I suggest reserving in advance. Read more