Reviews for Great American Cookies in Tulsa, OK
Ordered a graduation cookie cake for my sons graduation, used one of the graduation designs on their site, and when I went to... pick it up, it said class of 202, then the diploma that was supposed to be under it was beside the 202 awkwardly turned and itwas the worst cookie cake I have ever ordered, emailed customer service & they didn't seem to care whatsoever that I paid $60for a cookie cake & gave me something I was embarrassed to serve, just said thanks for the feedback, this is feedback i wasmaking a formal complaint, that I'm sure got ignored, I spent a lot of money here over the years but never again will I shop orsupport this business, there's too many other business out there that will give me what I ordered and be better than thiscompany. I implore you not to ruin your day by ordering from here. Read more
I came later in the day so maybe they just don?t make fresh cookies throughout the day, but it was $10 for one iced and one... double doozie cookie- I remember the prices being high, but that?s pretty high! They were unfortunately not very good. I hadhoped to order a cookie cake but after seeing some of the reviews I didn?t want to chance that kind of money. I?m glad I didn?t!I would give the stand another try since I grew up loving GAC, but maybe just avoid them in the afternoon. Read more
What?s happened to GAC? I?ve been a customer for 10+ years and I am super disappointed in what it?s become. The cookie cakes and... slices are thinner than I have ever seen yet the price is still very high! You get more than half of the cookie taken away fromyou yet the price is still the same. You should be ashamed of yourselves. I will never order a cake from GAC again. To be paperthin is embarrassing for your company and outrageous for nearing $40!! Read more
We ordered a cookie cake today, and it was perfect! Sometimes the actual cookie cakes don't look as good as what's online, but... this one was perfect! I was so impressed. Whoever made it also left a sweet birthday message in the box. We order lots ofcookie cakes with Great American Cookie Co, and this was definitely our best overall experience. The worker at the counter wasso nice too. Read more
They have the worst pricing structure. Extremely rushed explanation of ?deals?. No prices on any products. Can?t tell you how... much it will be until you check out. Special cookies are $2-3 more but no base price. Tasty product but expensive and poorcustomer service. 30-70 recommendations mainly based on product but poor pricing. Read more
Best cookies ever! My only complaint is that they open at 10 I arrived at 10:30 and there were hardly any cookies available. At... least not the ones that you?d go there to get. If it does take a little time to get things together then maybe open a littlelater? That way we don?t drive to the only Great American Cookies place in Tulsa from midtown just to no get any. The staff isusually nice and helpful. BEST COOKIES EVER Read more
Called in to have a huge cookie cake made for my son?s ninth birthday with mind craft on it! Went to pick it up for them to tell... me they never got my order and they didn?t have my cookie ready for his party! Didn?t get one apology what so ever. Acted likeit was my fault and in return told me they could give me the smallest cookie they had the would feed up to eight kids when Iorder a cookie that would feed up to forty kids at a discounted price! Not one person there could of cared that they messed upthey were all looking dumb and had no care in the world! I buy a lot of cookie cakes because my kids don?t eat cake but theywill never get my business again! That is not how you run a business and the man that was on duty when I called it in should bein trouble but instead they act like its your fault! Read more
The people that work here are incredibly rude. On Thursday afternoon, there was a very long line for people needing to place an... order. I was picking up a doordash that was already late. I walked up to 2 employees in the back who were eating and chatting. Itold them of the doordash order and they told me I needed to wait in line and get it from the cashier. I said, "oh, it's notpaid for?' They told me that it was paid for but that I still needed to have the cashier give it to me. I explained thesituation and that the line was very long and asked if they could just hand it to me. They refused and went on chatting andeating. Absolutely ridiculous. Read more