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Reviews for Wok Fire & Grill in Tucson, AZ

C 1 year ago
5

Customer service is always excellent here! I eat here once-twice a month or so and every time the food is great. I normally get... the create your own fire bowls and even tried the pad thai and pho. Food is always fresh and piping hot! Read more

Hugh DeJarnette 2 years ago
1

There was a huge BUG in my bobba tea, I don't know how they clean their kitchen but this should be unacceptable. Unfortunately I... didn't notice until I was almost done and then puked all my food. I've been going here for a long time and now I feel like mytrust is broken Read more

Lenah Nxumalo 2 years ago
2

Ordered a pork fried rice & they made it chicken. Guy came to me & told me he made it chicken instead of pork and if it's okay I... said "well I wanted pork so not really" so he said he'll add pork into the chicken and make it chicken and pork... Isn't what Iordered but I wasn't upset over that part I had earphones in my ear but I wasn't playing music so I could hear when my order wascalled and when my Food was done they placed it on the counter and they started saying to each other how rude I was thinking Ican't hear because I have AirPods in. Not cool especially since I'm not the one who messed up my order! Really unkind &unprofessional. Food was decent so I gave another star otherwise it would have been 1 Read more

Connie Thowson 2 years ago
4

Had the pho and used a coupon. It was pretty good but the steak my husband had in his was a little too much fat. I had the... shrimp pho and it was good but hardly any shrimp in it. More noodles than anything else. The spring rolls we had we amazing andHUGE! It was our first visit and we didn't realize how close it was to the university. The restaurant has no parking of it's ownand there is only the public garage parking available to park anywhere near it. Also, it is very small inside, but they haveabout 5 outside tables to sit at. We had to sit outside and there were so many flies that bite, that my legs are now covered infly bites. I would go again, but would call ahead to order and take it to go. Read more

Yvonne Awai 2 years ago
3

Wok Fire Grill was definitely better than the other pho place in Tucson, but wasn't as good as what I am used to in California.... My daughter-in-law really enjoyed her pho with chicken, my son's both had pho with steak, and I had pho with BBQ pork. Theprices didnt seem to match the value, but it could be a reflection of the increase in gas prices. Also, the online menu pricesdidnt match the posted prices in the restaurant. The service was great and they had a movie playing for our viewing pleasure. Iam looking forward to going back to try their stir fry. Read more

Edrian Gobasco 2 years ago
4

we just finished eating here as of this writing. Very friendly staff. we ordered the combination pho, it was good, huge serving... and full of proteins on it. thai milk tea and taro smoothie were good as well. took time for our food to arrive butunderstandable there were only 1 cook and a cashier who was helping the cook as well. limited indoor seating capacity tho butthere's an outdoor seating. -1 star because it was too hot inside, imagine eating a hot pho in this season with no A/C, so meand my wife were sweating AF lol. In arizona and in this season establishments should have air conditioning. Read more

Kovia Phan 2 years ago
2

Placed an order for three entrees, two of them as meals. The noodles are overcooked. The only texture comes from the bamboo... shoots. I would have liked the noodles to have more chew/bite. Their "Signature" dishes have little to no flavor, and are noteven at all spicy as advertised. Two stars instead of one because the food is hot, service was good, and their Egg Flower soupis hot/good. Read more

Sarina Perez 3 years ago
4

Customer service is super duper great! They're very friendly and helpful. I ordered the Pho with pork and shrimp, crab puffs and... a strawberry Boba. This is one the best Pho's ever! It was just missing cilantro lol & the crab puffs were a little too overcooked with not enough cream filling. Other than that, phenomal!! Read more