Reviews for Wingstop in Tucson, AZ
Horrible experience at this wingstop location. We got the wrong order through uber eats. I've worked in food service I... understand that things happen it's just a mistake. So I call the location and ask to pickup my correct order. I'm then told thatthey are unable to give me the correct order due to "food cost" and my only option is to go through uber eats again. Uber eatsdoesn't redeliver the order my only option through uber eats is a refund. I tried to explain that I wouldn't refund the order Ijust wanted the correct order and can bring in the wrong order but was told again that this was impossible due to "food cost".Imagine going to eat in person and receiving the wrong order and then going back to the counter due to it being wrong and beingtold your only options are refund and they can't remake your order due to food cost. Absolutely ridiculous and I have a hardtime believing that is wing stops official corporate policy. Read more
terrible time. I ordered wings at 4 and weren?t done until 4:53. I couldn?t gotten laid quicker. The service was terrible on a... monday night. They were all hysterically laughing and not making any effort to cook. Very rude. Read more
Food is good, but pricey. Fries were burnt, but still edible. Make sure to take a jacket with u if you eat there. It was cold... inside. Was told they can't touch the thermostat that it was ????. Went to get a to go box and saw the employees eating whilecooking/preparing food. To me that is a major no no. Read more
I?m sure the wings will be good but I walked in and ordered one eight piece and I?ve been waiting 20 minutes and they haven?t... started it. They?re not even very busy. ATL next time. Read more
I ordered a 15 piece and It took them an hour and 40 minutes and when I went in there and they just standing around and not even... helping each other out like for real. I know I wasn't the only unsatisfied customer. I'll never come back again thanks forruining my used to be wing spot but I'm done and I'll be fine. Too many times Read more
Can't order online between 4-5pm. I called in a order at 4:15pm on a Sunday, I was told 15-20 for it to be ready. I pay in the... store at 4:35pm and didn't get my food until 5:05pm. They might of been behind but everyone seem lost. For that I give a 1star. Read more
I love Wingstop. I usually don't order from this location. Today (8-23-21) this location was the closet to my job. Wings and... fries were super salty. Uneatable. Fries were burnt. Other locations no complaints. Will not be coming back to this location. Read more
> Ordered sandwich combo and arrived 30 minutes as the email stated. > Waited another 50 minutes to actually get the order at... the store > Food was cold because it was done 30 minutes ago but nobody noticed the bag existed. TL;DR You can probably preparefour chicken sandwiches in the time it takes to get one here. Read more