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Reviews for Starbucks in Tucson, AZ

Kate R 2 years ago
1

Loved this place for a long time, until recently. They have gone completely down hill, to the point where today they shut the... lobby down because for some reason they were only staffed with three people? along with this they shut off their mobile appordering all together, and it has been off for weeks. I don?t understand how on a Friday morning the lobby is open and eightplus employees are working, seemingly not busy or rushed at all, and on a Saturday morning you have the lobby shut down anddrive through only. We walk the neighborhood and then head to Starbucks, bikers come through on their way home from rides, etc?how can they utilize your drive-thru? When I called in to the store to ask what was going on, I was hung up on, and then had tocall back. Management and corporate is to blame for the continued issues at this store. Read more

Bob Carlson 2 years ago
1

This Starbucks used to have 3 comfortable chairs, but no longer. Only hard chairs that make hanging out while you sip your mocha... no fun. The bathrooms are also locked and you have to ask permission to use one. They won't even give you the door codeanymore. They have to come over and let you in like a little kid. I used to like this one but no more. Read more

Kevin Pruett 2 years ago
1

Coffee was terrible. Missed several ingredients and were very slow. Not the first bad experience here but will be the last.

Favored Grace 2 years ago
5

They've Gotten My Order Right Everytime. There Hasn't Been A Time That I've Stopped By That They Haven't Been Courteous.

Alejandra Rosas 2 years ago
5

I got a really nice barista I didn?t catch his name but he has a great smile and made my grande ice matcha perfectly! Thank you... so much! Read more

Mark & Roseanna Stephens 2 years ago
5

Amazing! My mobile order was done before the estimated time. Was greeted with a hello and smiles and wished a great evening... when leaving. One of the best Starbucks trips I've ever experience. Read more

Claudia Coronado 2 years ago
1

Worse experience ever my daughter made a mobile order she went inside and they ignore her completely when she told them she has... a mobile order she has to repeat herself so many times excuse me are you people seriously know what is customer servicedefinitely not????? Read more

Mr. Zak 3 years ago
5

Great view of the mountains and very comfortable chairs for studying long periods of time. The bathrooms are clean and the staff... is friendly. Read more