Reviews for Sonic Drive-In in Tucson, AZ
Too much mustard. If I have to wait I feel like my food should be hot. The churro shake was good although my churro was drowned... in whip cream. And how much mustard does 1 burger need? I'm indifferent on sonic because it's good, but inconsistent. Read more
WORST SERVICE ever!! They have t Horrible customer service, never can get an order wrong and argue with customers when you... complain about an order. I was given tater tots with cheese that had two slabs or frozen cheese on them. Then they tell usthat?s how they serve them. Drink order was completely wrong, still added onions to our order when we reminded them multipletimes. Do not recommend Read more
FOOD AT SONIC CAN BE AFFORDABLE AND REASONABLE WHEN USING THE SONIC APP... FOR EXAMPLE, SONIC HAD A GREAT DEAL ON THE SMALL... JUMBO POPCORN CHICKEN FOR $1.49 EACH, LIMIT 5... THE PERSON WHO BROUGHT ME MY FOOD WAS VERY NICE AND PROFESSIONAL... I WILL BEBACK!!! Read more
I ordered from this specific location and ordered a chocolate chip cookie dough blast, as i was eating the ice cream i got a few... chunks of peanuts in the ice cream. I am actually extremely allergic to peanuts and considering i didn?t order anything withpeanuts I was quite surprised. There should definitely be a way to keep all of the toppings separate. I called the restaurantand they didn?t do anything to make up for it or change it, just said it was how they had it organized. Very disappointed. Read more
Worst experience Ever! Zero stars! 1) It took over 15 - 20 minutes to receive my order of 1(One) chili cheese dog, tater tots... and a drink. I figured that that it took so long because they were cooking it fresh. WRONG! My tots were warm and my chilicheese dog? The hot dog was so OVER COOKED IT WAS A BEEF STICK!! Read more
You get two kinds of service here; 5 star, everything was made in a time efficient manner, the customer service was expectable... to excellent, and most importantly - the meal was delicious and prepared correctly (the reason we continue to go back despite:,)the second kind of service: -5 (that's right, negative five!,) Where the one shake and burger we ordered somehow have the peoplein the drive-thru, behind us, who ordered AFTER US, getting their 3 to 4 bags of food walked out and delivered to them so theycan then turn out of the line and drive away. When we do finally get our food, it'll have been double or even triple the wait ofothers, it's almost ALWAYS wrong, and the employee is beyond rude. We will ask to speak to a manager who, aware of the ordealobviously because it's AN ORDEAL, before we've the chance to even say anything or complain, is offering to fix the mistake andcomp our meal. Half the time, the manager is also apologizing for the employees! We've been offered a comp meal 4 separate timesand have accepted however, we never received the compensation or anything. Read more
Ordered a chicken strip kids meal. Got home to cut it up for my child and good thing I did, because it was RAW! Not just one... tender, but BOTH! Completely astonished how this is even possible. Food safety 101 is not being practiced at Sonic apparently.Letting the health department know about this one! Read more
It's great to have food available after 9pm. This was perfect because after coming out of the movies at a bit after 10, we got... to enjoy great food! They close at 11pm. If you are not in the are it is a bit of a drive, but to us at that hour it was great! The variety of food made it worth our time since we were not forced to choose between the 24/7 Mexican food or the usual burgerjoints. Drinks were 1/2 off with the online order and the churro milkshake was sooo good!! ???????????????????????? We orderedahead, arrived, and the app just asked which parking space we were at and they delivered everything without even speaking aword! Read more