Reviews for Popeyes Louisiana Kitchen in Tucson, AZ
Ordered three meals and two of the three were incorrect. I called back and arranged with the manager to come by the store for... what I assumed was an adjustment to my bill. I arrived, the door was locked so I went through the drive thru. I could see thestaff and they turned the lights off. I called from the drive through and they wouldn't answer. A second call was answered. Iwas told that the manager that I had talked to had left, they were closed and couldn't do anything for me. Terrible service. Read more
Overall great fried chicken, was juicy inside and crispy on the exterior. For the price it is a good deal. Portions are... reasonable, definitely aim for the deals, sicker prices are on the high side. The floors and dining area could use a bit morelove in cleaning and they are also limiting 1 dipping sauce per flavor now. Try to walk-in and order, from my experiencemobile/drive through always has a long line and is much slower than walking in, YMMV. Read more
I had a really nice customer experience with Gabriela Navarro. As soon as I pulled up she was very welcoming and my order was... exactly like I requested it. I appreciate her hard work and all the other employees working hard as well! Read more
Got the 10 piece family meal.how could not believe how fast the drive thru was. The chicken was so tasty and the sides. Great... value and the food was oh so good. I have a new chicken place the flavor is what will have me coming back again and again. Read more
The chicken is usually good when they have it. It's hard to get more than 2 legs in an order, not a big deal if you aren't picky... like I am. Strips and nuggets are good, the sandwich is good. It's not a bad choice if you're looking to plunge yourself nearerto that inevitable heart attack we all have coming for our dietary choices. But, you'll probably wait longer than expected foryour food. Dropped 2 stars for the long wait times and inconsistent quality (it's very good about 65% of the time), and theyalmost always get the order wrong- just double check it before you leave. Read more
I came to this location around 9:45pm. Yesterday night. My order was out in about 5-7 minutes. When I got my order it was... completely wrong. So I took it back and they said it was fixable. I did not end up leaving till 10:30pm. I was so upset I didn?teven stay to leave! I?m pretty sure they forgot all about my order! I understand they were busy but I should?ve got a refund orsomething. Read more
Do not eat at the Campbell location. I have gotten used to them getting my orders wrong and and try not to make a stink about... things like getting ice in my drinks even when I asked three times for no ice. Today they sold me a "5" piece tender meal ifthat's what it could be called. All of the chicken seemed like it was left over scraps. Two of the pieces were so small therewas not even any chicken in them it was just the breading on the outside. I cannot believe they would send this out the windowafter charging some one 11 dollars. Ridiculous. EDIT: I decided to give these guys another shot 6 months later. Shame on me.This location is completely incapable of getting an order right. AVOID AT ALL COSTS. I paid for a 5 piece tender meal and I alsoasked twice for no ice in my drink. Not only did the drink have ice (I wasnt going to make them pour it down the drain so Idealt with it) and when I got home I discovered there was only three pieces of chicken in my bag. THEY GET IT WRONG...EVERY....SINGLE....TIME. Read more
I don't even know what the shelf does here. The staff of this store will not prepare food in advance, but wait until the dasher... arrives and tell the staff who needs to pick up the meal, and they will prepare it. I have to wait 15-20 minutes here everytime. Just a list of 5bucks. Makes people angry. Feeling disrespected. The company's management may not have done anythingand needs to be replaced. Read more