Reviews for Jimmy John's in Tucson, AZ

First and last time to have Jimmy Johns. Bad service and food. The guy at the counter just stared at us, never said hello or... asked how he can help. We asked for the combo which is 11.99 and he charged us for everything separately, the drink and chipsand sandwich. We payed $7 more than we would have if he would have charged us as combos. We didn?t notice until after we payed.My sandwich was suppose to have avocado and it did not have any avocado.. my moms was suppose to have Dijon mustard, that wasalso missing on her sandwich. I would go to the counter to ask for napkins and jalapeños and both times I got up to ask forthese they seemed bothered and would just stare and never asked how they could help. Horrible horrible service and the mosttasteless and expensive sandwich ever. Read more

I order a CHICKEN Caesar Wrap today and it arrived with no chicken, I called to inform them of this and was told that they would... exchange(?) the sandwiches. I clarified that they wanted the chicken-less wrap back (to prove I didn't pick off the chicken?)and was told yes. I promised to wrap it back up to the best of my ability. When the driver called he again mentioned thechicken-less wrap needed to be returned to him, I told him I had it ready. When I went down to meet him I asked if there was anew manager and was informed that yes, there was, a new manager and owner. That explains it then, I've had sandwiches deliveredto the wrong place (where I work, there are multiple businesses on the same property), take longer than expected (pre COVID),and after the scheduled time, never have I had any problem getting a credit or compensation of some kind. NEVER, at anyrestaurant, have I had to prove I was missing an essential part of the actual meal. It's in the name for Pete's sake! The driverwas great though! Read more

I walked in , smiled and said hi to the guy, no one else in the restaurant . He looked at me and sd you ready to order. I made a... point of saying hi again. He said ,you ready to order. I said uhmm no, I think I'll go somewhere else. Great customer serviceNOT!! Read more

Ordered a sandwich for delivery took 50 minutes before it was even out for delivery lady answered and said could refund me... didn't seem to care or want my food delivered what the hell horrible customer service Read more

This was a quick and fast experience in a very clean restaurant. Staff are fast, friendly, and accurate which I appreciate on my... short lunches! I've read some other reviews saying the line takes too long to get through but I've never had that issue here. Iguess some people don't understand that they're not the only ones in the world. Keep up the good work Jimmy John's can't waitto stop by again! Read more

I work from home, I ordered ahead of time for delivery and they never showed up. I called an hour later and they had... misunderstood the time I needed it delivered. Honestly ruined my lunch. Horrible service. Thanks Jimmy John's, so much for"speedy delivery" Read more

It's Jimmy johns. Freaky fast. I like the option for the unwich, sans bread. I am sad they decided to remove sprouts from... the menu. I'll honestly be going less often. Otherwise, I still like Jimmy John's better than Subway, it just tastesbetter. If you find my review helpful please click like???? Read more

The place is very nice and clean, the employees are super friendly helpful. The cashier check my order accurately and... effectively. I feel valued as a customer coming here. The food was exceptional and above standard. I am thoroughly impressed. Iwill most definitely return to this location. Keep up the good work Jimmy John?s! Read more