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Reviews for Dunkin' in Tucson, AZ

Matthew Williams 1 year ago
1

They seem to hire the dumbest human beings on earth here. Was told a specialty donut was not available ($1.99) and was replaced... with a regular one ($1.59). I informed the rude red head that $1.59 does not equal $1.99 and she argued with me. Please givethem basic math lessons and inform them that they are paid to be there. Just because you do not like your job doesn't make itthe customers fault. Read more

Christina 1 year ago
1

Y'all need to just stick to making donuts only. I have no idea why I trusted avocado toast from there lol

Estephanie 1 year ago
1

Worst drive thru customer service, It was 5:53 and they told us they only had specialty doughnut because they were closing soon... when we asked what time they closed the girl said at 7. She was talking to us like we were asking for free food. In a way thatmade me leave the store not going there ever again Read more

Maria Reyes 2 years ago
1

I myself am a restaurant supervisor and my experience here was a 1. The Woman at the drive thru was not very pleasant. No warm... welcome or hello. I asked for ham and cheese on a croissant and the woman replied coldly, "We don't have ham here." The coffeewas not hot and I was given the wrong coffee. Maybe it's time for retraining. Read more

Tamara Austin 2 years ago
4

My daughter and I loved coming here years ago. The staff back then rocked. I would have lifted 5 ????, but Micheal at the... register looks miserable. Like he don't enjoy being here. No smile at all. And he talks wayyyyyy to low. When I told him Icouldn't hear him he seemed to get agitated. And he must have thought I had cooties. He dropped my change in my hand twice. Justhand me my change. IF YOU YOU MISERABLE AT YOUR JOB,, FIND A DIFFERENT ONE! Anyways, Justin (I think that's his name) isawesome. He's been here for years, and hasn't changed. Same friendly smile face. Thats why we keep returning. Read more

Marylee Riggio 2 years ago
1

Order completely wrong. Gave me latte with almond milk I am allergic to amonds did not order it that way. Unable to process the... simplest request. It's Coffee people. Nor brainsurgery. Read more

Terrilyn Collier 2 years ago
4

I had not experienced eating in at Dunkin', so when my friend suggested it I jumped at the chance to go! It was still morning so... we both decided to try their avacado toast. My friend also ordered a coffee and I ordered a coke. Our orders came up quickly,which is always a plus. I have to say I quite enjoyed Dunkin's ambiance. There were several individual seating arrangements tochoose from which gave you the feeling of being at home and not at a restaurant. I liked that. We picked a spot and dove intoour meals. The avacado was delicious and plentiful. However, my toast could not be called toast. Nor could my friend's. It wasmore like soft bread. No way was it toasted. Nevertheless, my food was still delicious. My one take away - if you are going tocall bread toast, then make sure it is toast! The avacado would have been so much better on real toast! ???? Read more

Pamela Jonikas 2 years ago
1

This is the second time I have been to this location. Both times the coffee has seemed much weaker than what I get at other... locations. But I rated them one star for their customer service. I ordered ahead and 15 minutes later they hadn't even startedit. I asked one of the workers if they had received my order and she tells me " we have lots of orders" ( you'll have to imaginethe snarky tone that was used). I understand they are busy but that seemed unnecessarily hostile. I think I will just avoid thislocation and go to the SB just down the street. Read more