Reviews for Cold Stone Creamery in Tucson, AZ
The tables were not clean at all. the employee,i believe her name was sierra had an attitude and was not friendly at all. There... was also a hair in my ice cream? Read more
The staff was not okay but it was one girl runnin the whole place but she was very rude. Ciera was nice enough but she rolled... her eyes after I didn?t tip because I didn?t have the funds and left fast without saying anything else Read more
Horribly slow service. Not terribly friendly. More worried about making online orders. And they they default recommend an 18%... tip? You?re not a waitress. You didn?t take care of our entire meal. Read more
I've gone to this place more than once and all cold stone creamery's have great ice cream. I've had very outstanding service and... some below average service. I had some ice-cream cupcakes that I ordered like 2 weeks or more in advance last year for abirthday. And the order was not what I ordered. I took the cupcakes cause I literally only had a couple hours to before the partbegan when I picked them up and no one seemed to care thw order was wrong. That's the biggest issue that I've had. But going infor small orders hasn't been an issue. Read more
Friendly staff! Quick service and their chocolate cupcake batter icecream was amazing!! I hope you bring it back next year :-)... in love with their ice cream!! Everyone should visit Cold Stone Creamery!! Thank you for a great experience. Read more
Five stars for excellent customer service today! It took the clerk a while to acknowledge us buuut it was because she was making... waffle cones!! Which was pretty cool to watch and it filled the place with a sweet and delicious aroma!! I asked if they haddairy, soy and gluten free alternatives and she knew what they were right away. Lemon or raspberry sorbet. Sadly the only safemix in was gummy bears but for my 8 year old he was absolutely thrilled! Hopefully in the future they will carry a couple ofdairy free ice creams (chocolate hint hint) besides the sorbet! We stopped in today after the kid's first day of school to cooloff and talk about how it went. The store was very clean. The clerk was very nice and helpful. They keep their freezers stockedwith ice cream cakes, cupcakes and ice cream sandwiches that all looked absolutely gorgeous and decadent! We will definitely beback and I highly recommend them!! Read more
Awesome ice cream! Prompt service with a smile, and ice cream made to order! Hits the spot every time!
Good ice cream, generous serving and friendly employees.