Reviews for Burger King in Tucson, AZ
Order was taken today (take out) @12:18 & received my 2 little burgers & small fries @12:46! I get it, lunch time is busy but... putting drive thru FIRST then every 20 to 30 mins dine in/take out?! The tall guy taking orders is AMAZING. The workers in theback making the food, great too. Also, someone spilled their drink & a guest had to place a toddler high chair over it just toavoid customers to step in it. NEVER AGAIN Read more
Waited 13 minutes in the drive thru and they forgot my nuggets and the rest of the food was cold. I dont really blame the... workers, as they just always seem really understaffed. I'll change my review if they do something about my nugget situation, butI doubt they will. I'd say avoid this location if you can. (Update) Customer service came through, so much respect to them.Thanks! Read more
I was in the drive thru and they helped 3 people in the right lane before they helped me. Not a huge deal if it was a short... wait. But they take forever at this one. And all of the orders they made me wait through were huge orders. I couldn?t backup,because the line of cars behind me wouldn?t move. So I waited for 20 minutes. When I talked to the poor kid at the window, hedidn?t apologize, he didn?t offer to get his manager. He didn?t even offer to take my order. I?ve never seen someone so poorlytrained. I go here all the time. I think I?ll stay away from now on. Read more
Your drive-thru is a nightmare starting with whoever the crew leader or manager is and the s*** trickles down from there have... left to drive through several times without even being attended to at the drive-thru!!!! Staff was hostile took too long and Icannot reiterate that I've been there four times and not being able to get service before closing time they just close thewindow and ignore you amazing I should say appalling p Read more
Sat stuck in the drive thru waiting for a half hour then get to the menu to order and nobody came on to take my order for... another 10 minutes! Like seriously? What kind of restaurant is this? Mind you I had about 8 cars behind me waiting as well! Allhonking and talking s**t! Step up your game! Too slow and sloppy! Dude at drive thru sounds like a smoker with a kindergarteneducation! Said they are short staffed! Smh GET IT TOGETHER! 10-30-22 Read more
Prices are low. That's the only good thing. But I'd you want a half made sandwich that when you open it it falls apart..or if... you want cold sides like cold cheese sticks or over cooked poppers that have hard ingredients Inside or if you just want a rudedriver they attendant that doesn't respect your inquiries about combos and deals and rashes you and when at window basicallytossed your change and good back at you before slamming Thier window shut them this is your place. The quality of food wentdown. But most important of all the quality of Thier staff is horrible. No greetings..mumbled have a nice days as they arealready turned around and the window cuts off whatever else they ended up saying. Look I know times are kinda rough at momentfor employees. But the training and knowledge of burger kinda new employees are in my opinion non existent. It's like they hiredpeople and then said do this and learn as you go with no aforementioned training or social skills to handle a drive thru. Ihighly recommend NOT to go to this burger King. I do not know about other BKs but this one is by far the worst restaurant that Ihave had to deal with multi occasions. I have started going farther away from home to find good customer serves as Burger Kinglost me as a long time customer. Months later I'm back only to witness management tearing into the staff outside of restaurantin back about them being busy and being on break to long. I waited on drove thru for approximately thirty minutes idling.Ridiculous. When I got to window I just kept droving. This place is horrible Read more
Went to this BK for the first time...probably the last as well. I was the only one ordering in the lobby and it took the girl... quite a while before waiting on me. She was short with me and somewhat rude. She made me feel like I was bothering her. Sherolled her eyes when I handed her a coupon and was more interested in what the other employee had to say. The nuggets wereterrible. They we're overcooked and hard. I will say the highlight of the trip was the BigFish sandwich. It was great. Iwould go to BK again for the fish sandwich...but at another location. Read more
They are very slow, and you always have to refresh your online order when you get there, the whole purpose of online ordering is... so you don't have to wait a Long time when your in a hurry. But it is a good place for lunch, just to slow Read more