Reviews for Burger King in Marana, AZ
The food is okay the staff is fine but this is the dirtiest fast food restaurant I have ever been in, the floor in the lobby is... always sticky all over, there?s flies everywhere, there?s food on the ground and on the tables the trashes are always fullinside and outside. And they have no option for water at the soda machine. Makes you not want to eat here after going inside Read more
The employees named isreal and patricia are bad for business. The way they talk to customers is like they are straight from the... hood. I can't believe i was treated that way. I had a police officer come and deal with the situation. They were going to makeme leave without my food or a refund. They laughed, smiled, and waved good bye with so much pride in what they were doing. Theofficer went inside and spoke to them. The employees said in band. Band because i waited and complained. Their GM needs to bemade aware that this kind of behavior is not okay. I just came to get my 9 year old daughter a burger and ice cream. I can'tbelieve she had to see that. Read more
The worst ever. Bad service. They don't get your order right. The GM is not service oriented. Once you have a complaint they... basically say "Check your order when we give it to you." You ask for your money back and they say , ,,,,"return all thefood.," Don't go there. Go to In N Out or McDonald's or a local burger joint. Read more
Most of us eat at different fast food places. Sometimes what distinguishes one chain from another is the service. This Burger... King didn't have the sandwich I ordered ready, it was cooking. The server was apologetic and accommodating, and offered me acomplimentary drink while I waited for my order. That service philosophy and not the sandwich is what brings me back to thisBurger King. Read more
Went in before a round at Top Golf. The young lady who helped us place our order was very rude. I put multiple attempts into... being nice and each time she was rude. "how's your day?", Thank you so much!"," Have a great day!" Nothing but annoyed and rude.Then came my food eating experience.. The fries were dehydrated and I ordered a double Whopper, no onion, (verified my recieptand I was charged) and recieved a single patty with onions, of course! Big box burger joint, throwing away all standards ofcourtesy and food quality, while still asking for a premium price for junk food. Don't waste you time, patience, or money here.Just drive right past it and spend more money on food at Top Golf instead. At least you will be treated like a human not aproblem or cattle. Read more
For a while, they were doing a good job with keeping the lobby and tables cleaned between customers, but on the last few visits,... the tables inside were all dirty. There only appeared to be two people working, so they should probably invest a little in atleast one more staff member to keep the place clean and *actually sanitize between customers like they claim to*. The staffhere is fine and have never been rude or anything, but they often seem short with customers and never seem happy. Until theychange drastically, I'll stick to the drive thru. Read more
One of the smaller single-lane drive-throughs, with an extremely narrow lane. Just be aware if going through with a bigger... truck. On a very slow day, still freshly made products, so can't complain. Hard to hear speakers, though -- or, maybe it wasjust the staff on duty. Nothing to complain about, but nothing outstanding either. Just a basic fast-food place. Read more
Rude people and understaffed. I waited at the counter for 5 minutes to place an order and even though the lady making the... french-fries saw me she never acknowledged the fact that someone would take my order soon. The only other guy that was there wastaking orders at drive thru window. When I finally asked the lady if there was anyone taking orders at the counter she was veryrude and said that I would have to be patient that there was only two people there. If she would of from the beginning told methat in a nice way I would of understood and waited. My husband and I walked out to never come back. Read more