Reviews for The Honey Baked Ham Company in Troy, OH
Very disappointed in my ham half was bone and fat. Got 1/4 ham. 5 lbs and it might have had 2 lbs of ham on it.
Excellent ham. I bought a package of 2lb slices of honey baked ham. Perfect size for two. Thank you, Troy Honey Baked Ham.
I?ve popped in a few times lately and have had great service every time. While the food is delicious, I want to mention the... employees. The associates are friendly, helpful and knowledgeable. It?s also seasonal employee time, which means training newassociates so please remember that when you pop in. The woman who was in training today was great, she was friendly and will bea good addition to this store. Read more
The service was great and the ham is always wonderful. My only complaint is that I ordered ahead and paid ahead expecting that... my food would be prepared at my selected pick up time and I had to wait for quite a while for them to prepare it. And they don'thave a separate pickup line for pre pays. Otherwise we are totally satisfied. Read more
Couldnt walk in to see what I was purchasing so I hoped for the best with a phone/curbside order. The ham salad looked horrible!... It was brown, dry, and filled with rind! Never again. Read more
This is worst Honey Baked Ham ever the service is bad. You can't pre-order anything. Plus I wanted to make sure they have the... sides I wanted and the the only thing the lady would say is that they don't take pre-orders. I don't like this store. I willdrive to another Honey Baked Ham even if it is a hour away Just not to go to this place. These people are not helpful. Thanks. Read more
I'm not here to complain about the product itself because it's pretty good. The customer service at this location was total... garbage!!!! The 2 ladies at the location in the AM on Nov 24th 2017 were unprofessional with lack of morning smiles. They werelazy and looked like they didn't want to be there. The older lady might of been the manager, if that's the case she needextensi e training on how to handle customers. I came in with an email for a free Bday sandwich and she didn't like it one bit.It was like pulling teeth to get it. Totally pathetic Read more
Incredibly busy December 23. I was in and out in less that 10 minutes. Well staffed and friendly. I highly recommend this... location. I go all of the time. Not just the holidays. Read more