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Reviews for Chick-fil-A in Troy, OH

Rodger Walker 1 year ago
2

Food was good like always, but i know this will be very hard for people to believe considering all the memes and videos and... stuff that talk about how ?great? the customer service is at chick fil a but when I went through the drive thru earlier todaythe customer service SUCKED. This was the first time I?ve ever experienced this as every other time I?ve been there the workerswere always so nice to me, always had a smile on their face, always told me to have a good day, etc. but not this time?this timethey pretty much had a carefree get the heck out of here attitude?they hand me my food, I tell them thank you and they don?t sayanything back?had to wait about 2-3 min for my change which shouldn?t have taken long at all and as the lady handed it to me shesays ?here?s your change? and nothing more?she just turns her head away from me like I was some piece of trash she wantednothing to do with?no ?have a good day! :)? nothing?what the heck happened to that ?amazing? customer service we all know andlove from chick fil a!? Very disappointing?PLEASE do better next time?this is by far one of my favorite restaurants and I don?twanna stop coming here because of some rude carefree snobs that don?t know how to properly treat their customers? Read more

Nicolas Komorek 2 years ago
5

This is the best fast food restaurant on planet earth. The service (even for the pretty good chick fil a standard) is... otherwordly. It does not matter which food you want at this moment - you will be happy in this place. Read more

Cloe Nolen 2 years ago
4

Typical good Chick-fil-A experience, but the shake machine must have been messed up because all of our shakes had strawberry in... them and they forgot to bring them out with our order. Easy fix though. Read more

Gene Finch 2 years ago
4

I ordered my wife dinner it was decent enough but cold by the time I got home. Airfryer works great for reheating if it is not... hot you just have to pull off the chicken and throw it in with your fries. Read more

Ron Stephen 2 years ago
5

First time eating at Chick-fil-A. Due to some food sensitivities to common proteins I end up eating a lot of chicken, fish and... turkey so I am a bit tired of the run of the mill stuff. I got the chicken strip meal and the chicken was better than any fastfood chicken I have encountered. Not sure how they do it, but the texture was lighter and the chicken more tender than any Ihave had outside of one or two "cloth napkin" restaurants. The waffle fries were OK but a bit bland. It was nice to have thelemonade available instead of a choice of pop or water. I was also impressed with the staff. I noticed a manager who wasactually doing some mentoring by explaining reasons for things. I noticed no rushing or stress, but service was efficient andthe store was spotless. Read more

Charlie Brown 2 years ago
5

The best fast food and service in the town. Their food is always delicious and fresh! Drive thru is always packed but they serve... fast and all the workers are polite, friendly and well trained. Love this place. Read more

Samuel Tetrick 2 years ago
5

This was a wonderful experience to this Chick-fil-A. They were very fine and accommodating of our large church group traveling... through. Lisa was specifically amazing helping and taking care of our group and even gave our group some candy for the road. Read more

Dan Sullivan 2 years ago
5

I always have a fast efficient friendly service here. They do a good job of being polite clear and the chicken is awesome. I?ll... be honest though if the box of chicken looks a little smaller than normal it?s because I couldn?t wait to take a bite. Read more