Reviews for Dunkin' in Troy, NY
I always go here for my bagels and hash browns and rarely do I have an issue. One time my coffee was gross and I asked to put 2... sugars 2 creams they put on the receipt it said 20 sugars and 10 creams I wanted to throw up that?s was my first bad experiencetoday marks my second when I got to work on lunch I bit into my bagel and the cheese wrapper was still on the cheese GROSS Itried to call just so that they can pay a bit more attention to things like that but no one answers the phone Read more
Backed up on multiple orders. Very disorganized with getting people their orders in a timely manner. Lots of us had to ask... workers about orders we were waiting on. I asked about my coffee and no one knew what I'd ordered. I'd showed the girl my phonewith my order and she'd given me an iced coffee when id ordered a hot. After the first girl took my order, someone else finallynoticed me and asked what I was waiting for. I told her I was waiting for a coffee and someone else was taking care of my order.She proceeded to ask me what kind of coffee I'd ordered as if I didn't just tell her that someone has it. Read more
I have to give this DD one star! We stopped for morning coffee, the drive thru line was long particularly out the parking lot.... So, we decide to go inside, while there were only two others inside the workers were talking, talking and talking until theworker handling and hustling the drive thru window goes HEY you have customers. We finally get waited on only to get to the carand taste our coffee which tastes like it came out of McDonald's or somewhere... horrible!! Had we not been pushed for time wewould have gone back inside to return it! I probably won't be returning to this Dunkin.???? Read more
One of the bigger locations I?ve seen like it was built for NYC with a large upstairs seating area that would be fun to use with... friends for a hang out study session. No real need to review the food and drinks, it?s Dunkin?. Read more
The location is great, coffee and snacks are what you would expect from a dunkin. There are some really caring and friendly... people that work there as well! Overall my FAVORITE dunkin to get coffee from. Plus the stairs are great for a quick photo opp???? Read more
Every time I open at my job, I come here for coffee/food first! Usually there?s only 3 workers when I get there to order. Still... they?re always moving and getting things out. Today they looked decently staffed, and were even faster then they usually are! MyLatte was PERFECT. Staff is always so nice! Not a fan of the muffins lately but that more of a personal preference on how I likemuffins. LOVE the sausage egg and cheese I had today on an English muffin though. 5-star from me all the way :) Read more
A Quick am drive through for my favorite cup of coffee and a warm toasted bagel. Friendly and quick service.
If I could give zero stars I would. The wait time is ridiculous, the workers are rude and the quality is sub par. Avoid if you... can. I understand it's in a convenient location but it's truly awful. As an assistant manager at a different Dunkin I justcan't understand how a company can let this store crash so hard. after 5 whole minutes of sitting there waiting for my order tobe takin I simply said hello? And the lady yelled at me to give her a minute. I just drove away. Its a consistent thing toounfortunately. Read more