Reviews for Tim Hortons in Troy, MI
NEVER been to a worse Tim Hortons for customer service and attitude!! Asked for a coffee at senior price and they proudly... inform me- "We don't do that here!!' I have never been to a Tim Hortons in U.S. or Canada which did not?? Now I look at allreviews in the past month and it is ridiculous this place is in business!! Corporate Tim's, clean house and take the franchiseaway from this owner who has NO idea how to run a business!!!!!!!!!! Actually giving it and the workers there NO STARS!!! Afterreading many other reviews, I advise people to boycott this location! Almost any other Tim's will far surpass this location. Owner should not be in business. Read more
I love the sour cream donuts, so I ordered 2 sour cream donuts, and a chocolate glazed donut,, my chocolate icing came off all... on the inside of the bag do to the way it was put in the bag, not a good idea to just throw it in just because a person is indrive-thru Read more
Ordered a sausage egg and cheese wrap meal and got a bacon wrap. It was cold and barley edible. We also didn?t get the hash... browns with it. Read more
This morning I was in the driving through to get my coffee and my phone rang as I was about to go on the intercom and I missed... it. Drove up to the window and I was talking to the young lady and I started telling her I?m sorry I missed the intercom and Ididn?t get the chance to order my coffee. The young lady misunderstood me so i started telling her again when an old lady fromthe back come and says I have to go in line again. Ok fine but a coffee takes not that long, I come here everyday and I missedit on accident and I tried to relay that. If I have to go around at least let me know nicely, I?m just starting my morning ifyou?re having a bad day please kindly do not take it out on me. When I asked ok please let me talk to a manager she startedignoring me and she was close enough to where I can see her then she closed the window on me. I couldn?t believe it.. I took myphone out to record it because I couldn?t believe that a grown woman was acting like this and I?m just trying to get a coffee, Ididn?t understand. When I did that this young man came to the window and it just sounded like no one wanted to hear it. No bigdeal I left, but I do go there many days of the week. I know the lady is Albanian I can hear her speaking in her tongue, sherefused to give me her name and that?s all I have to go by. I would like an email back from a manager. The reason I?m writingthis review is because I was refused a manager to convey how I was treated on their place of business. I?m offended and I feltit was unfair and really rude and early in the morning just because she was having a bad day. If my money is not good therethat?s ok too, but please kindly have your staff from inflicting those feeling on me. Read more
Worst Pennine sandwich ever. I ordered it Drive through, not tosted just through cold chicken in the middle, all sides are just... empty bread. Complete waste of time and money. Won't come back Read more
Customer service at its worse, I came to pick up a delivery and there were 2 big coffees in a styrofoam. it's nothing wrong... with putting coffee in the styrofoam and then putting the coffee and Styrofoam in a plastic bag to hold them so they won't spillor they won't fall The unprofessional woman worker gave me every excuse why she couldn't give me a bag she finally gave me a bagbut she had so much attitude!!! It's cost o cents to be kind, first impressions are lasting impressions. I will not be back norrefer anyone to you!!!! Customer service is everything to me!! Read more
Bought Medium size ice cappuccino. The cup is almost just 3/4 filled. I drove back to the window and complain about it the male... cashier asking me if I know what a large and medium size is. I said this is not about the size you are not filling the cupappropriately. It is almost 3/4 full. Read more
I don?t think I?ve ever gotten a donut not flipped upside down in a bag with all the frosting then coming off inside the bag. As... someone who has worked at a Tim Hortons in the past I never found it hard to make sure I set the donut right side up and notthrow food on top of it. Service is ok, you?ll get a rude staff member when you let them know they messed up the order. If youorder espresso in your coffee just know it?s 50/50 if you?ll get it or not and just know it?s 50/50 if your coffee will be burntas well. Read more