Reviews for The Honey Baked Ham Company in Troy, MI
Very good customer service. Friendly employees. Always order the Tavern Club. Sandwich is made well, plenty of meat. Fair... prices. Read more
I returned to the Honey Baked store yesterday the manager told me they would remake my classic ham sandwiches and what a great... job they did I?m happy that Josh made it up to me. Now that?s a sandwich! Read more
We pre-ordered a ham for Thanksgiving and the entire process from order to pickup was seem less. There was a woman by the name... of Diane who answered the phone when I called to see if I could pick up before our scheduled pickup time who was an absolutedelight. It is such a pleasure to experience good customer service now a days. We were able to pick up our ham early which wasgreatly appreciated, as the holiday can be very frantic trying to get ready for the big feast. More importantly, the ham wasDELICIOUS, devoured, and the leftover bone went into a navy bean soup. Will always get my holiday hams from the Honeybaked inTroy off Long Lake! Read more
I'm a loyal customer who is almost always satisfied. That said, the smoked turkeys that I purchased on Dec. 23rd were not nearly... as good as usual: thinly glazed and somewhat overcooked. This was so disappointing, considering that I gave one as a gift. Yourcustomers deserve consistent quality, particularly during the Holidays. Read more
POOR CUSTOMER SERVICE!!! Reserved a Thanksgiving turkey over the phone a few days before Thanksgiving and a code number was... assigned. When we went to pick up the turkey the day before Thanksgiving we were told they were all out because all turkeys werecommitted to online orders that were prepaid. A manager shoved a ham in our face and told us we could buy this instead. Theyshouldn't have promised us a turkey if they couldn't deliver it, and they should have given us a ham to make up for Honey BakedCorporate Office's incompetency. A one star rating is even too high. Read more
Lunch from Honey Baked Ham is always a crowd pleaser in our office! We've enjoyed catered lunch from the Honey Baked Ham Company... store on Long Lake in Troy several times. The food is always fresh, delicious, and presented as though it were beingphotographed for the menu. Manager Josh always takes great care of us! Our most recent lunch was delivered by April who wasvery personable and professional. Read more
They have great sandwiches for lunch (they do not have the ability to warm/toast them, however). The staff was very friendly... and offered me samples of many different things including their ham, turkey, chicken salad and dessert! I was also given a punchcard to earn a free sandwich (after purchase of 10). The online menu does differ a little from what's in this location becausethey lack a toaster. I was going to order the Ham and turkey bella that I saw online, but didn't see it on the menu when Iarrived. They were able to make the specialty sandwich anyway and explained that it is supposed to be served warm, which is whyit isn't listed on the menu. Read more
It is a really good food service