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Reviews for Baskin-Robbins in Troy, MI

Robyn Fraser 1 year ago
5

Can I give a 10/10!?! We have lived in the area for going on over 6 years already and have always had such a great experience!... MOST recently we actually ordered a custom ice cream cake for my son?s birthday and we couldn?t have been happier, she matchedthe pictures we showed perfectly. It was beyond expectations and everyone was raving about it. Every time we walk in the doorNatalie shows us such kindness and professionalism. She really is something to admire nowadays. My parents had even gone earlierthat week where she also helped them and they also had great things to say about her service as well! Thank you and keep up thegreat attitude Natalie ???? Read more

SW89 ** 1 year ago
5

Always a wonderful experience. The ladies at this location are so sweet. Super accommodating. Great variety of flavors. Best... Baskin Robbins in the area. Read more

Tina Marie 2 years ago
5

Young ladies working tonight were very friendly & helpful. After the Keego Harbor location let us down (didn't make a cake... ordered over a week earlier), this location was happy to help & premade a couple of quarts for us when I called ahead. Reallysaved our night. Thank you! Read more

rex j 2 years ago
1

" DEFROST " YOUR FREEZER ALL YOUR ICE CREAM IS HALF WAY MELTED. The owner knows or doesn't care about the thick layer of ice... that's built up in every freezer at this location. You need to turn off your freezer and let all the access ice melt so your icecream is served correctly stop short changing your customers and selling garbage its been going on for a long time . You guysneed to be reported to corporate!!! Read more

Claudia Y 2 years ago
5

My first time trying the tiger milk tea it?s so good!!

Bella Jarjis 2 years ago
1

I wish I could give this place zero stars. I just went there and ordered their new boba drink and the guy gave me a half full... drink zero boba like there's no boba inside the drink and it looks disgusting. I was about to throw up. I was going to go askthe guy if I could return it when I was too embarrassed. I'm never going to this Baskin-Robbins again. they got to fire thatguy and get a new person. so messed up I hate that place zero out of 5. The guy even had to look at a booklet just to figure outhow to make it and he still made it wrong I thought workers are supposed to know how to make things. Yeah there might be syrupin the cup but there's literally no boba and that's syrup looks so disgusting. If you want a good drink go to any other placebut this Baskin-Robbins Read more

J 2 years ago
1

They were out of nearly all of their flavors. The chocolate ice cream with peanut butter swirled in it didn?t even have a place... in the glass case. I?ll never bring my family back to this location. Read more

Dana De Groot 3 years ago
5

This place is the best Baskin Robbins I have ever had - and given how often I travel, that?s saying something! She made my... chocolate milkshake EXACTLY the way I wanted it and it was perfect! Thank you! Read more