Reviews for Church's Texas Chicken in Troy, AL
The service was top of the line nice quite enjoyable place to eat a good hardy chicken dinner and they have livers
The food was ok. Lady at the window was nice but forgot my sauce.
Made me wait 30 minutes for my order. When handed the sack I asked if it was all there and was told yes it is all there. Drove... home six miles found out biscuits was not in the box. Paid extra to get taken advantage of. They never said sorry for thewait, most of the chicken was old chicken. When I called the clerk copped an attitude and tried telling me it did not come withbiscuits. Heard another clerk tell her she was wrong. Their offer come by later and get the biscuits. They Don't care. Saveyour money go elsewhere to eat. Read more
The WORST EVER. We were traveling hundreds of miles to get back to Tampa area. Wanted to get about a dozen pieces of chicken... (mixed) to get back home. Posters that advertised wonderful products were FALSE ADVERTISING!!!!! When we got inside there wasno white meat AT ALL. They weren't getting any for at least the next 2-3 days. So, we just ordered 2 piece combo..extra chargefor quarter sized (spoonful) of Mac and cheese. And when we went to get out soda from the fountain, EVERYTHING WAS OUT! NOREFUNDS! I Called the Customer Complaint line over a DOZEN TIMES..NO ANSWER!!!! I called the manager at this store, she toldto bring it all back. Over 400 miles!!!!! She knew about the lack of products, and the CO2 cylinders ran out, but they couldn'tget any more! So why advertise what they don't have????? No refunds, no gift cards, absolutely NO COMPENSATION FOR THEIRLIES!!!!!! WE WASTED $17 for greasy cold/not crispy chicken and mushy mac/cheese water. Don't be fooled like wewere! DISGRACEFUL!!!!!!!! Read more
Went through drive thru for food had to wait almost 30 min just sitting there finally a hit the window and ask what's taking so... long..she replied waiting on biscuits first of all that should have been said instead of just letting me sit there then I gethot biscuits and old chicken the skin on it was hard and it was dry paid 10. Change won't happen again worst ever Read more
Church's chicken is always delicious. I have to cut back on it due to it being so greasy. I do thoroughly enjoy it. Due to... health reasons I need to make better choices for myself and my family. Read more
Stopped by tonight for simply 3 fried chicken wings. Right after I paid the lady at the window said it would be 10 minutes cause... they had to cook more. Was ready to be home but ok. After 15 minutes my wife went in to check. Seems they had a new cooklearning and hadn't kept up with what needed cooking. For my wait she gave me 2 boxes with 2 wings and and a biscuit each plus 2Apple pies! Can't beat that! Read more
We google restaurants in Troy Alabama on our way to Huntsville, Alabama. Seen there were a Church's close by we stopped to get a... bite to eat. My son and I ordered 2, 3 piece specials and we had to wait 20 minutes before they bought out our meal. We weregoing through the bag before leaving notice that's they forgotten the french fries and when my son returned inside the store toget them. The young lady told my son that we only ordered one special, she tried to give him a hard time when we order twospecials. She the (drive-thru worker) got an attitude for no reason. He showed her the receipt and we had to wait another 20more minutes before getting the french fries. She didn't apologized for her mistake. Management needs to teach her Professionalcourtesy something she doesn't have. If it were me I would've asks for my money back but I didn't pay the bill. Find anotherchicken place to go to stay away from Church's in Troy Alabama. Read more