Reviews for McDonald's in Traverse City, MI
I don't expect much going to a McDonald's, but my experiences at this location has been even more sub-par then usual. It seems... that the employees, more then usual, don't want to be there -- and the thing is, I don't blame them. It seems that they areoverworked and under-payed, which sadly seems the norm, but here in Traverse City where the city is large and a fast foodrestraunt like McDonald's receives the lion's share of critism, and the average employee gets all of that constantly; really weneed to zoom out, change our scope and look at the company. If the company/franchise owner treated the employees better, theywould likely try to uphold the McDonald's Gold Standard; of-course there are exceptions, but we need to hold accountable whomthat should be. Now, that's not to say that the employees hold no blame. They could try to, 'Uphold the Gold,' but other thenunpleasant working conditions and meager pay, what's the point? My food was unpleasant and the quality varied IN THE BAGITSELF. One burger had an one old crusty patty and one seemingly fresher(?) patty -- so quality inconsistancy is forefront. Service is basic and seems more like a dissatisfied robot then someone serving you a quick and hot meal. All-in-all, I'm notmuch a fan of this McDonald's location, and I hope that conditions improve for all involved. (I am NOT affiliated in ANY waywith McDonald's) Read more
i went to through the drive through at around 8:15pm and the lady on the speaker was very rude. she had a terrible tone and when... she asked us the first time what we wanted we started talking and she said ?give me a minute? in a extremely rude tone. she wasreally rushing us when ordering. she seemed really annoyed even though we had a small simple order. i?m not sure of her name butshe was redhead. Read more
This is the double quarter pounder i received from this location. The bun was soggy from some type of liquid and the patties... were burnt on the outside and raw on the inside. I went back to the location a week or two later, and was told since i did notcall the night i ordered "there was nothing they could do" Read more
The lovely lady at Drive thru thinks its a good idea to flip people off to their face right at the drive thru window! I will... contact the local owners of this South Airport road location in Traverse City! This is always the WORST location to go to.There's a little something called customer service....this location has none!! Read more
My favorite McD in Traverse City (safe & fast in and out using alley). Usually fast and always friendly service. Post-COVID... completely new interior remodel; clean, spartan, no self-serve condiment/pop counter, new rest room, deafening hand dryer inmen's ???? Read more
At $3.19 for a large FF, you would think they could fill the container! It was (with no exaggeration) almost exactly half... filled. Along with that, 3 of the fries on the top weren't even cooked. ???? Read more
This quarter pounder was raw. This place is disgusting and need some more training. This was the McDonald's on South airport and... Cass road in Traverse city Michigan....Today's date is August 6 2021 Time 12:35 pm They need to do more training on this peoplewho manage the grill....obviously they don't have serve safe certificates.....this is just disgusting..... Read more
this place has gone down hill since summer went away. one of the last times i came here, the lady who is ALWAYS at the first... window charged me for someone else?s order because she didn?t read it out to me then stuck my card into the payment machine andgot charged for someone else?s order before i could even tell her it wasn?t my order. so she charged me $15 for 4 cheeseburgers& a medium Dr. Pepper. no apology, no accountability. just ?here?s your refund receipt? and she didn?t even say it, just gave itto me and shooed me away by shutting the window. this LAST time i wanted to get food, i waited 3-5 minutes to order (which isokay). but when i finally got up to the speaker and took 2 SECONDS of no communication to the employee because i was talking tomy passenger on what they wanted to order, i got ignored and the same exact lady who is ALWAYS taking orders and in 1st windowwent to the other car in the other ordering lane. when i decided i didn?t want to get anything from here because that wasinsanely rude, she didn?t apologize for not giving us a second to collect our order and says ?okay. you ignored me!? I IGNOREDYOU?! HOW!! YOU DIDNT GIVE ME 2 SECONDS TO GET MY ORDER, LET ALONE ASK IF YOU ACCEPT APPLE PAY FIRST!! the lady is almost alwaysrude and it?s never okay to be rude to customers. if you?re going to be rude, at least take accountability. ??????? Read more