Reviews for Jimmy John's in Traverse City, MI
Your website isn't working and won't allow either of us to submit our complaint there. So please don't direst us there. It won't... work. We're going to stop coming here for awhile to give some time for employees to get retained or just some new employeesaltogether. We were just in today (Thursday) just before 5 and an older lady with medium length blonde hair was extremely rude.Just a few things to point out... She splattered mayo all over and sprayed it on one of our phones. Instead of apologizing andoffering a napkin she said, "it does that some times." She knew it got on our stuff too. She made mistakes on the two customerorders ahead of us. When requested the mistakes to be fixed, she got more visible angry. Of course, she made a mistake on ourfood as well. Our number 12 beach club was put on slim bread and none of the items fit on the sandwich because of it. It waswrapped with the items sitting next to the bread. Asking for it to be remade was a whole ordeal and when she "fixed it" shebroke apart the slim bread to force the toppings on the bread, totally ruining the sandwich. I wanted to ask for a refund, but Ididn't want to deal with the extreme rudeness of that lady. There was no leader that stepped in, making me wonder if she was themanager.... Which is horrific. Read more
I just want to say thank you for the awesome surprises I received today - a cookie AND a free sandwich coupon. That seriously... made my day!!! It?s so nice to feel valued as a customer. Read more
Turns their door dash off.. but still takes money from door dash orders? This is extremely shady. Then call and ask and a... extremely rude woman talks over me and says it?ll be next out? Who is managing this location? They should be fired Read more
The owners are exceptional people and they run an exceptional business. The staff is always friendly and the food is... consistently excellent. Thank you Jimmy Johns! Read more
Placed an order at 9:00 called at 9:30 to check on order got nothing but excuses then they deliberately waited until they closed... at 10:00 so they didn?t have to fulfill my order. Freaky fast my a$$! Will not be returning? Read more
Top Jimmy Johnson Michigan! Costumer service is great and the employees are amazing! The owner is the nicest guy an made my... birthday special???? Food is AMAZING as always and would definitely recommend this Jimmy Johns Read more
Placed an order online at 12:30. At 1:05 they said it would be another 15 minutes for one sandwich. They were fulfilling... in-person orders before ours so we cancelled and won?t be returning. Read more
I love Jimmy johns, but when you not only ask but pay for extra and don?t get it. That?s irritating. It?s been the past three... times I have been there. I even make a generous tip Everytime. They need workers that actually care!! Won?t be going back. Alsowill encourage my place of work to go else where for get togethers. Read more