Reviews for TOGO'S Sandwiches in Tracy, CA
Orders are consistently wrong from this location. Getting sick of not being able to eat what I paid for. It's unfortunate, but... we won't be back. $11 for a sandwich to only end up eating cereal instead is too much-especially more than once! Read more
Slow service, to the point that my pastrami was cold by the time I left. The sandwichmaker, while nice, was SLOW as can be. I... ordered 3 sandwiches. It took him 15 minutes. He started with one of the two pastrami's, loaded it with meat then had it sitthere. Did the same with the second one. Finally getting to the one cold sandwich after TEN minutes! I attempted to eat mysandwich within 5 minutes of leaving, it was cold. If someone is that slow, they should have an In Training pin on their hat.Additionally, there should never be only one person helping customers when they are that slow. My total time in this store withonly 2 people in front of me was 45 minutes. Ridiculous. Read more
First off the ac was busted and it was hot as hell inside, listening to the girls working on our food talk about how much they... were sweating definitely wasn't appetizing. Then after we got home and started eating we quickly realized they forgot to add thecheese to either of our sandwiches. I would have ignored their lazy mistake but after my second bite I pulled out a foot longhair that was tangled in my sandwich. Needless to say my family will never be going back to this location. Read more
Nice service and friendly staff. Just wished they all wore proper uniforms and looked professional. Good juicy sandwich, but a... little on the meaty side. If you like a lot of meat in your sandwich this is the place for you. (Pastrami Ruben in the imagebelow) Read more
I love Togo's sandwiches I have been eating at Togo's sandwiches since they came out in the 70s. It's my opinion that Togo's had... the best sandwiches out of all the different sandwich shops in business. They use good bread and not the kind you take a bite ofyou sandwich and the bread crumbles in your hand. They are also a test of time. Look how long they have been in business.Sandwich shops have come and gone but Togo's is still here. My favorite is the number #9. Read more
Worst service ever! I asked her about the mini salad & she acted as if she didnt hear me. I decided on a sandwich instead since... it seemed difficult for her to respond to me. When making my sandwich she had a sour attitude when asking what I would like.When it was time for her to hand my sandwich over she threw it towards me on the counter, rolled her eyes & said have a nice daywith a smirk. When I was paying she was complaining to another coworker about what I had ordered. Management seriously shouldhave a talk with her about how to treat people & give great service. Read more
I was in on my lunch today and WOW! I got the #9 toasted with pepperjack cheese. The pastrami was fresh and cooked perfectly.... There was a line when I got there but nothing I wouldn't expect around lunch time. Their wonderful team effort to move the lineis outstanding! Everyone at this location is so friendly and make sure I get my sandwich exactly how I like it! Thank you to theTogo's team at this location for making my experience great! I will Be returning very soon! Keep up the great work! Read more
3 of us walked in yesterday at 4 PM after a long day. Store was empty, clean and inviting and there were 5 staffers behind the... counter. (One with very long hair needs to put it up out of the way). We ordered 3 items : 1 sandwich, 1 gluten free wrap, anda half salad to go. Each had an ingredient modified based on dietary restrictions and one had extra meat added. We confirmedeverything before completing the transaction and after a brief interval our food was ready. As the order was handed to us, theclear packaging of the salad revealed 2 errors that were pointed out (plus missing dressing). They did a remake and includedthe dressing. The sandwich and wrap were...all wrapped up in the bag and it wasn?t until we got home that we discoveredmultiple errors with those 2 items. The wrap was ordered to be gluten free. Opened the paper wrapping and the sandwich ?wrap?immediately fell apart, becoming a half salad with plain wrap on the side, revealing 4 errors: the wheat based croutons wereleft in, and the cheese and 2 other normal ingredients we wanted were omitted (and the romaine ribs were turning brown). Thepastrami sandwich had 3 errors: it was supposed to be just the bread and extra meat (no veggies, onions, or condiments -allergy), and was paid for that way...but it had onions, mustard and there clearly wasn?t any extra meat. So, we paid $35 foritems that weren?t just wrong, we could not eat them, except the one half salad (remake). All 3 of us work inservice/management. Yes, mistakes happen, but it?s pretty rare for it to happen in multiple ways with every item in an order,when it?s all clearly and correctly spelled out on the ticket that was still attached to each item. If someone else get ouritems by mistake, that would mean up to 3 other orders went wrong...and the other customers paid $11+ each for the wrong thingas well. The name ?To-Gos ? implies a specialty in making sandwiches to order, to go. The main point in stopping to pick up a Read more