Reviews for Tropical Smoothie Cafe in Towson, MD
This was my first visit. Though the black guy behind the counter just looked and did not greet upon entry, the black female... cashier did. She was very pleasant and took my order immediately. The staff also had a lot of playful banter going on, as theyprepared our food. I did not like that they do not carry the side order of the kale slaw, which is $1.99 at other locations. The place was clean and had plenty of seating, though no outdoor seating is provided. It's also pretty cool that customers canenter from two different doors. Read more
This particular location is horrible. From the person who took my order and gave me a vibe as if I was his enemy, to the... terribly wrapped burrito that not only slid out the wrapper and fell apart (half of it) when I un-bagged it, my 4 time strokesurviving Mom had the worst time trying to eat that mess? she told my brother it was ?hot and nasty?. Not to mention the peoplewho made my smoothie could?ve wiped the residue off the cup. he was busy eating what was left in the blender. You know theservice is bad when you get home, and you still have anger/ disappointment in your chest. I?ll stick to the one in Rosedale. Truly disappointed. ????? Read more
Staff needs more training. I came to this location when I ordered for the first time. This was probably 4-5 months ago. At that... time, the staff was great and the product was delicious. Unfortunately, recently, it seems like there was a change in staffbecause the service went downhill. The staff is so unprofessional. The person that was taking my order had a lollipop in hermouth talking to me at the same time, then interrupting our conversation because it was more important the chat she was havingwith her coworker. In regards to the smoothies, I normally go to two different Tropical Smoothie Cafes in the area. The qualityof these smoothies horrible. They taste too watery and it shows that they do not follow the recipes. Once they blend thesmoothies, there is so much extra that they use another cup for the staff to drink themselves (I actually saw this happening).This is unfortunate because I used to like this location, but after a few tries, I will never come back to this location. Read more
Normally the service is great but idk what?s been happening. Last 3 times i went my order has been wrong. It?s always missing... something. It?s either they left the tomatoes on my sandwich when i put ?no tomatoes? on my online order or there?s no bacon onmy Turkey bacon ranch sandwich. How do you forget the bacon on a Turkey bacon ranch sandwich and they?re using way too muchlettuce. The smoothie was great though?. Read more
I've been going here for the past few weeks daily because I just got braces and the cashier has been so so helpful. She assisted... me in choosing a high protein smoothie that packed a good amount of calories to act as a meal supplement considering I've beenstruggling to eat solid foods. I am so grateful and appreciative of her kindness and willingness to truly help me choosedifferent options. Read more
Got the Island green smoothie it was delicious and no guilt drinking it.Kale Spinach Pineapple Banana and Mango. It was so Good.... The shop was very clean and bright. Everyone was busy working except the cashier no Five Guys Chick Fila greeting. However thatcan slide because the smoothie was so good lots of eat drink options sandwiches wraps flatbread good islandy selections. I willgo back! Read more
We had an issue with our online order going through but management jumped in and made the moment right and even gave us coupons... for our next visit. Our order was made rather quickly and the Thai peanut wrap was delicious and well made, as was the sunrisesunset smoothie. We understand that this is a brand new location and employees are still getting the hang of things but theywere still very kind and helpful. We will definitely be returning again but we are just planning to order in store this time. Read more
Went in around 8pm and it was definitely busy. People everywhere waiting for orders. When I arrived, I was able to walk right up... to the counter and get help ordering just 1 smoothie. The cashier was friendly. I waited maybe about 5 minutes for my smoothiewhich I felt reasonable for the amount of people there before me. The back counter was a bit messy with dirty blenders but itwas rocking and rolling. I always go to Tropical Smoothie but first time at this location. Would definitely return if I was inthe area. Read more