Reviews for Wendy's in Toronto, ON
absolutely the worst customer service, wait time 25 minutes while the restaurant wasn?t even busy. didn?t happen the first time
Fell well short of my admittedly low expectations. Saturday noon, waited 25+ minutes in the drive-through. Spicy chicken... sandwich was somehow both soggy and extremely dry at the same time. Fries overcooked and unsalted. Got a straw for my drinkbut no napkins. Ugh.. Read more
So I ordered online for the second time at a Wendy's and then picked up my selection going through the drive-thru. (My first... time was yesterday at a different Wendy's location in Vaughn) The online ordering was fantastic allowing me to customize myitem. Removing the bun from my cheeseburger automatically adjusted the calorie content, the ingredients list, and the allergensthat were remaining after my customization. This information is super helpful to people with dietary restrictions for weightloss or allergies. Food was hot, fresh, and delicious. My only disappointment was with the presentation. A hamburger withoutthe bun needs to be served in a bowl, a box, or on a platter with a knife and fork. A very small inconvenience for an otherwiseperfect experience. (I had the same problem with the paper wrapper in Vaughn yesterday as well). Read more
Service was really friendly but super slow at the drive thru for about ten minutes before placing order and then ten more... minutes waiting after order in line. Maybe short staffed but there were two cars ahead of me and three behind. Lady was reallynice and but seemed like she was used to the naturally slow pace of the food preparation there and that means management islikely not staffing enough at late night shift. Food was good however otherwise would have been lower stars. Read more
This was my first time at a Wendy?s The worst service ever. Today at 3:03pm I picked up a chicken Cesar salade combo and coffee... and other things. The lady at the drive through wasn?t happy to be working She didn?t put a fork in the bag No napkins Nostraw And the worst part of it, I mentioned not to have any pork on the salade (3 time) and we stead she put me extrabacon. That lady at the drive through hâte what she is doing. Never again. First and last time. Read more
kind of short staffed; very slow for a fast food restaurant. The cashier often has to walk away to prepare food instead of... taking orders. My lunch is only an hour and I have to spend half an hour waiting in line only. Non fast food restaurantsprobably won?t make you wait that long. You?re literally only waiting for your order to be taken, not even the food preparationbecause the cashier is busy with something else. Fast food restaurant relies on customers to be the ones who eat their foodfast. This is unacceptable. Read more
Don't normally go for chicken burgers but the sweet Thai was great. The service was quick as well.
It's Wendy's if you dont know what you're getting by now you probably shouldnt be there. Drive thru can be slow at times