Reviews for Tim Hortons in Toronto, ON
The taste of the coffee has really changed for the worst over the past few years. I don't think any Time Horton's throws out... those big vats of coffee after 20 minutes. Timmie's isn't my go to coffee shop anymore. Read more
My experience for basically every Tim Hortons has always been fairly easy going. Not really any complaints.
Terrible workplace, staff are rude to not only each other but put their anger out towards the customers. Disgusting behavior.
I ordered a caramel ice capp with no whip cream. When I saw my drink did, I politely asked the supervisor if she could make a... new drink without whip cream; she didn?t. First she mixed the whip cream in the drink and served it to me with a dirty lid. Isaid I don?t want this because of the whip cream she began getting frustrated and walked off with the drink, she then dumpedhalf of it in a new cup and added more liquid to it, thus making the ice Capp watery and not the thick consistency it should be.The supervisor then started arguing with me about what the order showed on their monitor in front of a crowd of customers. Andwhen I tried to speak again she turned her back on me and walked away? Tired of what was happening I asked another worker if themanager was there, she told me the girl who was treating me rudely was the supervisor? I then politely asked that worker to helpme after explaining the situation. She offered to make me a new drink and she did thank god! While she was making me a new drinkthe supervisor decided to stop what she was doing which was doing another order, she took a screenshot of the monitor that showsthe orders, marched over to me and shoved her phone in my face and started arguing again. I said would you like to see myreceipt cause I have it, she cut me off then marched away before I could say anything else. I got my new drink from the otherworker, she apologized for what happened and wished me a good day and I in return thanked her and wished her a nice day as well.I?ve been going to this Tim Hortons regularly for a while now and never saw the girl who is the supervisor on the weekdays, soshe must be the supervisor for the weekends? Now I?ve worked in the hospitality industry, mostly cafés and I understand thepressure that comes with the job but it is absolutely not right to be arguing and fighting with a customer in front of othercustomers? especially when you?re the supervisor. You are supposed ensure the customer feels welc Read more
Maya and Vivian were two wonderful ladies that gave me the best customer service in the early evening today. I always have a... great experience with all the workers at this location and I hope the company rewards its employees with the hard work they?vedone! Read more
They have alot of new hires who consistently get my orders incorrect, I ordered half cream cheese here for example. Plenty of... times they get my tea and coffee wrong aswell Read more
They have cool drink and donut flavours! Workers are extremely nice! Definitely worth the visit
Great place to dry extraordinary drinks and also they have different and much better donuts than other regular Tim Hortons.