Reviews for Tim Hortons in Toronto, ON
Absolutely cozy place at College/Shaw area. Bathroom is clean!
I was there yesterday to have a cold brew in the evening. I had a nice experience with the customer service, they were enjoying... their jobs. Overall had a great experience. Read more
Ordered extra chipotle sauce on my wraps and got none instead. Does online orders reflect differently on their screens? Idk... where the fault is. Read more
Just walked in 5 minutes before close on Wednesday April 27, 2022, craving a donut but knowing they probably didn't have many... left. All I really wanted was a boston cream, and I said, "Shoot, no boston cream". Whoever was working that night, despitebeing busy cleaning up and closing up the store, heard me and offered to make me 1 fresh boston cream, and she even put it in abox instead of a bag so the fresh icing wouldn't come off. Whoever was working that night, thanks a lot, I'm sure you didn'thave to do that at all, but you pretty much made my evening <3 Read more
It was all fine..!! Had a new Hazelnut Latte (small) and 1 chocolate glazed timbits and 1 classic choco donut.. I was allowed... to have my wrap I purchased from outside, appreciate them for allowing this. The best bit was washroom, quite clean and in caseo emergency I guess best option in the city. Hope they maintain this!! Read more
They never have the online orders done, when they do 90% of the time it's wrong, they don't have the item, or like in this... picture.. You're disappointed. I feel so bad for the staff because they're always overwhelmed and def under paid... just sucksthat the food and drinks reflect that. Read more
Convenient location, with metro and shoppers drugmart in the same plaza. There is parking but you have to pay. The employees are... nice. Read more
update: attempted to give this place another shot and was treated so poorly again for absolutely no reason by the staff here was... called a liar by the staff for asking why when I was told my order would take 1 minute at 5 minutes later my order was stilljust being started which like there is no reason ever to call a customer whom is being polite a liar and is just asking aquestion the staff here desperately need to be retrained on how to work in customer service. Staff here will blatantly ignoreyou when in the mobile pick up section, and somehow manage to take 15 minutes to make two sausage breakfast sandwiches, thenhave the audacity to give attitude to people when they asked why they are being ignored/how much longer it may be. Read more