Reviews for Tim Hortons in Toronto, ON
Sanitation (or rather, lack thereof) at this place revels at a dangerously low standard. Acquired multiple infractions yet has... pridefully remained open with zero noticeable changes to its interior operations, much less a visible urgency to improve theirquality. Can't believe awful locations like this are allowed to profit in Canada as long as they cower behind a big-namefranchise; let this have been a mom-and-pop and it would've been shut down long ago. Read more
Staff are friendly (not common at Tim Hortons). Dark Roast coffee is good. Ambience is quite terrible (dated and worn decor,... flies, etc.). Franchise owner may want to consider freshening the store. Read more
Slowest Tim Hortons EVER! As in, zero customers in-store, no customers waiting for pickups and YET it took nearly 15 minutes... (yup you read that right) to get a simple breakfast sandwich DURING breakfast time?? No refund from the store, only asubstitution offered. Just. Plain. Lazy. Read more
Fast and helpful service. Was served almost exactly what I ordered. Washrooms had out-of-service sign; you had to ask the... employees if they would let you use them (the washrooms were not actually out of order). Good location, on east side of Yongejust north of St.Clair. Read more
Slow and clueless crew. Washroom "out of order". Cash not accepted. Got an Iced capp instead of red-eye after 10 mins of waiting... and asking where my coffee is. Sandwich not brought to mobile pickup corner and left waiting till i asked for it. Mostsandwiches offered here don't appear online on the app. Flies will attack your food. Avoid! Read more
Wont be returning. Ordered an ice coffee ten pack of Timbits and a plain bagel toasted. Only one person behind me and one... infront. Not only did they keep asking what the order was and proceeded to type it in wrong in the system. It took ten mins forthe order and was still waiting for the bagel. They gave the perosn behind me their bagel first. Which is fine however. Theygave her MY order. Five mins later they asked me what my bagel was and I responded a plain bagel toasted. They informed me thatthey gave the person my order and they ran out of bagels. THEN they proceeded to stand there and then ask the lady who had notonly touched the bagel but had partially opened it and had it in her purse asking her to return it to me. This should've beenrefunded. They should NOT have broken health and safety standards and asking for her to hand it back from her purse. This isnot normal. When I explained I was uncomfortable with it and wanted to speak to a manger they did nothing. When I asked for arefund they did nothing. Update called the location and they answered the phone "hi" not hi thankyou for calling Tim horntons.And did not care less of his staffs behaviour and was laughing at this whole scenario. The "manager" said to "go ahead leave areview bye" and proceeded to hang up. Read more
Stale hash browns yuk. Poor service. Dirty restrooms. Disinterested staff. One of those days Tim Hortons will find a better way... to choose franchisees, whoever owns this one is far from engaged. Read more
I stopped going to Tim Horton's because the service is atrocious and it's quite dirty at this location! After waiting 20 minutes... with only 2 people ahead of me in line, I was met with a surly grunt, and it only got worse. So sad that Timmies has gonedownhill. The orange pekoe tea is tasteless, and if you ask for a 2nd tea bag, you're charged an extra 30 cents unless it's alarge. It's no wonder people are willing to pay $5+ for a hot beverage at Starbucks! Read more