Reviews for Tim Hortons in Toronto, ON
Online app does not work in the mornings And the in-store ordering stations are unresponsive
Everytime I come here, honest to god I always hope that the person taking my order is 1 of 2 staff members who I find have... actually good customer service. All the rest of the staff are really rude as hell. Read more
Really annoyed that the rewards card cannot be scanned yet again and so my purchase doesn't count. Can you fix this persistent... problem and post a sign in the store if the rewards system is down. Read more
This is the only Tims on my walk to work from Union. I usually use the app to order 10mins in advance to skip the line. 1 out of... 3 times the order is not ready and there is a backlog wait longer than if I had just waited in line. Read more
This is the closest Tim Hortons to my workplace and I don't think I will come back every again. I don't think I have ever had a... positive experience here. I came today as a last chance, I came around 2 PM and it was not busy at all and yet it still took meforever to get my potato wedges. POTATO WEDGES. All you have to do is scoop them into a cup and hand it to me, how does thattake more than 10 minutes when there is only one other person waiting for food? They have so many people working (Like 10), andyet half of them do nothing and have terrible attitudes. Also, how is it every time I get a Boston Cream donut, it is dry AF,and the amount of cream inside is the size of a loonie. Typically the cream fills the whole donut at other locations, but notthis one. Definitely would not recommend coming here for the awful quality of products along with the terrible service. LastNote: Is it so hard to STIR the ingredients in your coffee??? Read more
Because there are a ton of people that work in the area, it gets very busy here! They do a decent job and the express line helps... a bit too, but prepare to wait during the peak times. Read more
Most of the time I am not impressed with the service at this location, but this morning I'm taking time to say that service was... GREAT! Chris is such a happy person that he makes you smile!! I had another person making my bagel and he took the best care forit that I've never seen, it was actually cute to watch - granted it wasn't as busy as usual but still. Positivity is worthsharing when things are good! Read more
This is the closest Tim Hortons to my workplace and I don't think I will come back ever again. I don't think I have ever had a... positive experience here. I came today as a last chance, I came around 11am and it was not busy at all and yet it . I ordered acoffee with crispy chicken. First of all the coffee was not hot. I try to take sip of the coffee it?s tasteless. Look like shegave me expired coffee. After my request she gave me a new one. But the problem they serve expire coffee to the customers. Weare customers know better than you guys how?s your coffee taste is. So not to be smart in front of customers. It?s was very badexperience at all. Read more