Reviews for Tim Hortons in Toronto, ON
Multiples hairs found in my bagel! This location is disgusting. There are bugs flying all over the baked good in the display... case, and a nasty smell of garbage that floats around the area. We waited so long for our order and when we got home, the orderwas wrong on many levels. Not only that, there were hairs in my bagel (that?s right, MULTIPLE hairs). I?ve been trying to get arefund from Tim Horton?s but they just send the same copy and paste response and ignore you. Such a disgusting and disrespectfultreatment of their customers. For sanitary purposes alone, I?m telling you to avoid this dirty place. Read the other reviews onhere about bugs around the baked goods and a consistency for wrong orders. There are so many high quality breakfast places inthe junction that care about their community, better to support them! I would give this location a 0/5 star if I could. Read more
This is my home Hortons, and it?s wonderful! The staff are great, and always friendly. It?s a small location, so don?t expect to... get EVERYTHING on the menu at any time of the day YOU want. Plan accordingly for this location! You won?t be disappointed!! Read more
Bad, terrible service. Ordered a coffee & sandwich breakfast meal. The drink was served immediately, but the food was only... served 10 minutes later, after I began to object to waiting so long. In the meantime, other customers arrived, ordered, wereserved, and departed. The food and coffee were great. Read more
If I could give this location a million stars I would. I've been coming here every morning for almost 2 years now. Every staff... member is lovely. They all know my order and I swear they see me coming, it's always ready and perfect! Their turnover rate forstaff is basically non-existent.. which leads me to believe it's also a fantastic location to work at. Keep up all of your hardwork! It's not an easy job, I know that first hand. Somehow you all maintain smiles on your faces. Thank you all for being you! Read more
This by far has been the worst Tim?s I?ve been to, and I?ve been to a lot! Only one very nice girl with glasses is there where I... know if I see her then my order will be correct. But I?ve never been to a location where they consistently get my order wrongwhether it?s coffee or a breakfast sandwich. I?ve tried for a month. No more. It?s horrible Read more
I believe because they are established they shouldn't have to worry about quality customer service. I waited half an hour for my... order. When I got to the office it was missing some of the ingredients. I had to drive back to get the correct order. When itwas prepared they didn't even acknowledge me that it was ready they placed it on the counter for another customer to pick up myorder and then realize it's not hers. Why should another customer have to make contact with your order we are in a PANDEMIC. Read more
The taste is the same as all the other Tim Hortons but the service is atrocious!!! Not once have they gotten our order right and... the manager (or someone who acts like the manager) is super rude to her employees. A lot of them don't speak English well enoughto understand a native speaker much less an ESL, so it gets very frustrating. Read more
This is my favourite location. There is a nice lady that always greets me by my name when she is there. I usually only do mobile... orders at the window but the staff has always been friendly toward me. Ashley always makes my extra vanilla iced coffeescorrectly. I find the location most consistent with their sandwiches and meals. Read more