Reviews for Subway in Toronto, ON
Not interested in Subway as a whole, they have taken away the sub of the day!!!! Also I cannot ask for ceaser dressing? Anymore... instead they assume I want some weird green sauce , no subs are supposed to be to the customer's liking , not pre made .. shamegone down hill. The menu change just lost them alot of regular customers. Read more
If you have an option of going to other Subway, please choose the other one. Brought a new bowl to try it out for the first time... and even with chicken they will only make it half full, rice is not cooked properly and the staff won't even care to ask for hotsauce.DISAPPOINTED! Read more
The worst customer service I think I?ve ever received here and I?ve been coming here for years. I asked for a Turkey breast sub,... which used to be the deli Turkey. I was given a Turkey breast & when I noticed, I confirmed with the person, and they said theyhave a NEW Turkey breast & the deli Turkey is now just called ?Turkey?. So when I said to her, I don?t want the breast I meantthe actual deli Turkey, she basically said ?you said Turkey breast, that?s what it?s called and it already has cheese on it?.Basically insisting I buy it because she heated it up & put cheese on it. I explained I don?t want that, apologized and said Iwasn?t aware they have a new Turkey breast sandwich. I politely asked her to change it and she said, if I didn?t want the breastshe wasn?t going to accommodate and insisted, I had to eat that as she didn?t want to waste it. I said I wasn?t going to buy it,as I wouldn?t eat and was an innocent mistake. I?ve managed a food service restaurant for 4 years. You ALWAYS put the customerfirst. I ended up walking out disappointed, as if you have a new item that?s similar to the original subs, ask your customerwhat one they prefer. This is horrible customer service to push something and basically, turn away a service because youmisunderstood what the customer wanted and I 100% won?t be returning. If you don?t want my business I am happy to go to anotherlocation who will. Read more
I want to discuss my experience today and in last few trips, the lady there is so rude and never make proper sandwiches and when... we ask her to put proper veggies than she is rude and today she ask us not to come next time if you want to complain how I make.She is always rude and take her manager name that she ask me not to add more veggies to sandwich I had never such experiencewith any subway. She was acting as if she was giving us free food. Highly disappointed and not at all recommended. Read more
The lady who made my Pizza sub (Sunday evening) was very nice. Sub was delicious however it severely lacked pepperoni. How about... putting 10-12 slices of meat on the Pizza Sub as does Mr. Sub for the same price? Read more
Making it right all the time. I am so happy this subways does such an awesome job. This is my regular spot. I love that the... employees know who I am. It makes me feel welcomed and happy to continue being a valued customer. Don't change a thing you guysare doing awesome Read more
This is one of the best subway around, and I have been in many. 1. Excellent service by the staff 2. More veggies and sauces... option compare to other subways 3. Sub was made really nice, it was filled and stuffed well with veggies and chicken Read more
Staff are friendly, and i enjoyed my meal.