Reviews for Second Cup Café in Toronto, ON
Product is good, so the staff knows what they are doing in fashioning drinks. Their people skills are pretty horrible though. ... Been by twice this week and both times the guys behind the counter seem completely disinterested and are sleepwalking throughtheir duties, making you feel like a bit of a nuisance to them. It?s not like their aren?t other options nearby (Starbucks isright across the street?). Read more
Lots of options. Unfortunately there new Pistachio Latte and white Hot chocolate was unavailable
Always understaffed. There?s always a waiting line. Average 10-20 minute wait on weekends. And it?s such a small local store.... Had they had any proper Human Resources management and attention to their customer?s needs, that wouldn?t be a problem. Read more
This Second Cup repeatedly overcharges for coffee. If you ask for skim milk, there's not supposed to be a surcharge. The... barristas ring it in as lactose free skim, and insist it's the same. They know better. They are just ripping customers off.Compare the prices on their app before ordering! Over the course of a day, it really adds up. Read more
The coffee was good but the brownie and lemon loaf were stale. They might be frozen or something like that. The plastic fork... couldn't cut it. I also feel sugar in each bite. I didn't enjoy eating them. No complaints on the coffee itself. Read more
Gordon went out of his way to make sure my friend had a fantastic birthday coffee. He made her this delicious Christmas in a cup... ice latte and she LOVED IT. 10/10 for Gordon! He met- no, nay- exceeded! Our expectations for aftercocktails-iced-coffee. Second cup? I could stay for a third and fourth! Thanks Gordon, you?re wonderful. Read more
Not the first time that I order something new from the menu and get something totally different (the new cotton candy drink on... the menu vs reality). And I paid 8$ for just a whip cream shake. Also wifi is very slow PS: Staff are super friendly Read more
Anytime i walk in This place i feel home !! It is the smiling face 7days / week no matter how tired and busy they are for... me. The staff are so polite ,considered . just amazing !!! Oh there is a girl there i think her name is Stefany. This girldeserve a raise ,she is a 10.KEEP THE GREAT WORK GUYS.???????????? Read more