Reviews for Second Cup Café in Toronto, ON
Avoid at all.costs. This place is obviously not interested in its own business. The batista though friendly had no Idea how to... make a drink,and no Idea how to hear up good. When I asked for a breakfast sandwich ( they didn't even know if it had expired ornot) it was stone cold in the middle. The manager ( it thats what he was was waring a tank top and spent most of the timetalking to his girlfriend. Many health regulations are broken at this place. .the business should be reported and closed. Read more
This is always a cozy place to have a coffee with a friend. The staff is always attentive and kind. Their helpful attitudes are... always selcomed. Read more
The girl at the front is so kind! First time there and I could hear her remembering peoples names and orders and I think this... location is really lucky to have such a nice person. Thank you. Read more
Bad service. The barista didn?t know how to make my drink, didn?t know how to reimburse me. I understand hiring new people and... that it takes time but train them properly or have a manager be available on call in case they have questions Read more
- Very strong coffee especially the Cappuccino's. - Their green smoothie is great and made infront of you. - Only problem is it... is difficult to find parking at the spot. Read more
Generally have had amazing experiences here. I've frequented for several years to the point most of the staff know my order (or... know most of it) when I come in. Around December I had my first encounter with a staff I didn't know, which seems to be anemployee a few others have had contact with. While she wasn't mumbling with me, she was condescending and argumentative. Onfirst interaction I ordered a single matcha tea latte with oat milk, and she charged me for two. When I told her I only orderedone she snapped at me that "no, you ordered two" and begrudgingly altered my total for one order after I told her otherwise asecond time. The second time, she argued that I didn't order oat milk with me for a few minutes before charging me for theadditional oat milk. I dont know what the situation is, but her combative attitude has made me reluctant to go, and I will onlygo in the very early morning when the sweet lady with the white hair is there. I'm not looking to have compensation or to haveany issues, just to explain my story. I really hope I can keep coming back, I really do love the other baristas, but the tallerEuropean woman I will avoid since I have bad anxiety with confrontation, and she is very confrontational. Read more
The 2 times that I?ve come here, the staff was nice and friendly. I had the maple latte and the oat milk mocha flash cold brew.... The drinks were nice and they have biodegradable straws, which is a plus. Will come back again. Read more
Horrible waiting lines. All the other coffee shops are better because of that. They are losing to their competitors Bcs of... horrible customer service Read more