Reviews for Second Cup Café featuring Pinkberry Frozen Yogurt in Toronto, ON
Good morning. Why would Owen the new guy at your 1567 Steeles Ave E, Toronto, ON M2M 3Y7 location have the idea that it's good... customer service to not have the medium brew running? Myself, the customer ahead and behind me were the only customers in thestore ordering at the peak time of 8:30 AM this Friday morning and we all were expecting the medium roast. This is 2 days in arow. Why? Owen is new and why would he think it is good customer service to only let me know what they dont have - the mediumroast. Is the Second Cup agenda to go out of business? I love my Second Cup medium at this location to the point of raving tomy wife about it, BUT I am very let down this morning about how the new barrista Owen is not someone I want to hand my $3 to fora cup of holiday light swill. I needed to train Owen on how to sell me a coffee. And then he charged me $6 for the alternativeof an espresso shot in a light medium cup. Why?!?! Is Second Cup trying to go out of business? When I asked Owen why they didnthave the medium when it clearly is in high demand, he explained the agenda of diversity through the offering of a different lineup - light, festive and dark. So I am left with the impression that the training is so bad that barristas are left to push thecorp agenda and not sell great coffee. Worst experience this morning. Trust me Second Cup, leaving your business at the hands ofOwen's will be its downfall. Are you paying attention? Read more
I just visit because of their coffee to be honest not sure if they offer foods but desert they do. They use to offers lots of... choices but now limited thou. From all the coffee chains place second cup is my favorite to bad they don't have much locationthou sad. They offers hazel nut and vanilla favorite coffee others place don't offers lol that is why second cup is my #1choice lol Read more
Went morning time. Excellent coffee. Friendly service. There is only one person serving at busy time. Need more staff for busy... line up. Read more
Business hours are wrong on Google maps! Business hours as of Oct 16 2022 (From whatsapp chat with the owner) M to F - 8am to... 8pm SAT 8am to 6pm SUN 9am to 5pm Old hours (Before sept 2022) M to F - 8am to 7pm SAT 8am to 6pm SUN 9am to 5pm This is avery nice cafe. The air conditioning is comfortable. They don't play music so it's not too loud to do work. The coffee is tastyand stuff is friendly. Read more
Friendly place, but coffee could have been hotter please. Very roomy if you bring your laptop along for the powerful WiFi.... Medium assortment of pastries. Otherwise nice place not to be bothered by your neighbours. Read more
Quality drinks and pastries. Friendly service Nice atmosphere. Only negative is that since the pandemic started in March 2020,... store hours have been unpredictable, i believe closing before 1 pm normally. If I'm wrong, please correct me, but I've arrivedon several occasions 2pm or later to find it closed to my dismay Read more
Great place just need more staff when there's more than 2 ppl. They seem to only staff one person. Love the atmosphere though... and they make the coffee wonderful..just takes longer than normal to get things. My service is great though! Read more
Excellent customer service. Very friendly and welcoming. Coffee is great too. I?ve always preferred second cup?s coffee over... other cafes. Try their Irish Cream coffee, it?s delicious even drinking it black! Read more