Reviews for Popeyes Louisiana Kitchen in Toronto, ON

Sides, never available. Sadly, none of the sides are fully available every time I visit. Why offer combos and platters when most... of your sides aside from fries are not available? This has always been an issue. Won?t be coming back until you make your fullmenu available all day. Read more

Extremely dissatisfied I ordered nuggets, and they delivered it to me within a minute which was pretty surprising. Turns out,... the nuggets were cold, kind of stale, seemed like fried in a oil which was used a lot of times (reusing oil can cause severediseases). I had no option but to throw them away and come back here to drop this review. Never visiting there again and notgonna recommend it either. This is the first time I have given a negative review in a long time, but I am happy if I can savepeople from eating here and falling sick. Read more

My partner and I craved Popeyes chicken which we never really do. I went and the cashier was chewy food for a while while... grabbing my order. While waiting the estimated 15 minutes a Mouse ran by my feet in the dining area?I was shocked and grossedout!!! They gave extra chicken for the mishap but continued on working and apologized like it was normal but while putting mychicken she was not wearing a hair net or gloves. When I got home her hair was under the first 2 pieces of chicken. Absolutelynot the experience I thought I?d encounter? Read more

This location has been here for a few years now and I am glad they were open throughout the pandemic. This location is usually... good although sometimes you will need to wait a bit to get your food and they could do a little better when it comes to generalhouse keeping like keeping the tables clean. On my latest visit I was told it would be a 5 minute wait for my tenders, butbetween the time my receipt was printed and the time I was called up to receive it 30 minutes had gone by (I asked twice duringthis time). Not cool if you are on your lunch break? Luckily I did not have a meeting to get to. But the tenders I did getwere really good, although I?m a bit surprised they didn?t give an extra piece or offer a free side for the long wait. If anorder is going to take unusually long, please let the customer know so, so they can either go do something else during the waitor change/cancel the order. I?m sure I will go back but only when I know I have 30minutes to spare. Read more

I visit here with my friend, i love this place more than any other popeyes store i visited, may be because of staff in this... store. They are very polite,all of them, are handle the customers in a better way. I was hosted by Amrit(mention on her badge),she is very polite and humble with her words and expressions, all the staff is best there, must visit palace, will be there soonagain.???? Read more

Usama gives the best customer service always with a smile on his face. The rest of the staff seemed bothered and I hope the pick... up a thing or two. I work with the public and have an outstanding google review (medical field ????????????????) take myadvice. Read more

Considering the busy tourist area, they are moderately busy. On our last visit, we were waiting after ordering the food.... Considering the long lineup we waited for 25 minutes and later when I contacted them, find out they lost my order slip???????????. It was another 10-minute wait. Their food items are good but not worth waiting for 35 minutes. A year back I hadthe same situation in another location but the staffs were generous and tried to compensate me with extra chicken whichdeclined. But really appreciated their effort. Read more

Giving one star for the nice and courteous workers who try and manage this disaster of a location. Always busy with long... line-ups and the poor food quality isn't worth the wait. There have been various times where things have been missed in my order(for example: a fried chicken sandwich with just chicken, lettuce and nothing else. Another time when my delta minis had soggychicken nuggets instead of crispy fried chicken pieces. They reuse the oil which makes the chicken taste not the greatest.Sometime there's too much salt in the batter that makes the chicken very overpowering. This place tarnishes the Popeye's brandin my opinion. Read more