Reviews for Pizza Hut Toronto in Toronto, ON
Small place but the pizza is not bad.
This place was alright. It satisfied my pizza craving for sure. I got Smokey Maple Bacon and Grilled Chicken Arrabiata. The... Smokey Maple Bacon was extremely salty. I could only eat one slice but the cheese crust was really really good, especially withtheir dipping sauce. They were super stingy about the Chicken on the Grilled Chicken Arrabiata. I probably only got like 5pieces on my whole pizza lol. Read more
Made to order. Wings were surprisingly good.
I called at 7:18 placed an order. My order was promised at 7:48. The receipt even says promised time. I received my order at... 8:12pm. When I called customer service I was placed on hold for 29 minutes. I called the store directly from another phone toask if I was indeed supposed to pay for the order she said we don?t promise any time to arrive. I also ordered two dips and onlygot one. Then I said okay so why tell me it?s going to arrive at 7:48, her response was well do you want your food or not wedon?t promise any time. I said but it?s on the receipt. She hung up. I wouldn?t order here again period Read more
HAIR STRAND IN THE PIZZA NOT SAFE FOR TODDLERS OR CHILDREN!!! BE CAREFUL IF YOU BUY FROM THIS STORE!!!!!!! THEY ACCUSED ME OF... LYING!!! I bought pizza and when I called to complain they said I should send evidence and I did they later accused me of lyingand that the food belong to another restaurant. I had disposed my receipt in the a garbage I had to go dig and find it to proof.I emailed the strand, the box and receipt Read more
Nice courteous staff. Fast hot pizza. We drove past and thought they might not be open anymore because there are for lease signs... in the window. That made me a sad panda so I checked anyway. Glad I did! They redid the place and got rid of the dining room,but the order counter is still there. Read more
I've been to this location a few times and I didn't notice any of the issues the negative reviewers did. The pizza was great,... but I was a bit disappointed to find out they no longer do the lunch buffet. I'd give 5 stars if they weren't always soridiculously understaffed. I went in a few weeks ago and there was literally one waitress working and almost every table wasfull. It was almost a half hour from the time we ordered until we had our food, so I'm guessing the kitchen was just asunderstaffed. If the owners could be a little less cheap and properly staff their restaurant, this would be a perfect Pizza Hut. Read more
I went in to order a medium pizza for pickup. I asked for extra pizza sauce on my order and I made it quite imperative that I... would like extra pizza sauce, I even reminded them more than once. I get the pizza, come back home only to find that the pizzahas little to no sauce... definitely not the extra pizza sauce that I requested. So I call them about my order and the managerhas the nerve to tell me that her workers made it perfectly correct and that there's nothing wrong with the order... shecontinues to argue with me on the phone to tell me that it was correct as if I cannot see the dry bread and cheese in the pizzabox. Horrible customer service. Whoever that manager was on that day she does not know how to deal with customers. We orderedthe pizza today on Sunday the 6th, 2022 at around 8pm. The lady who served us was named Amy. The manager refused to give hername. Anyways after explaining to her repeatedly that you can't tell me that I'm wrong and that I could show her the pizza thatyour employees made it wrong, she told me to drive ALL the back to pick up the pizza and to bring the old box with me. Sherefused the request for delivery, and offered us no extra compensation for our time or gas or inconvience of messing up thisorder and stating that I was lying. Will not order from them again. They already downsized the space of this location... Iwonder why. Read more